Bug 137900 - Cannot show print preview and print as portrait for envelope paper format
Summary: Cannot show print preview and print as portrait for envelope paper format
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.0.3.1 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Print-Dialog
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Reported: 2020-11-01 07:54 UTC by Kenneth Lam
Modified: 2022-02-24 03:38 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description Kenneth Lam 2020-11-01 07:54:13 UTC
When set the Paper Format to "#9 Envelope" and orientation to "Landscape", the print function dialog cannot preview the document. The printout is in "Letter" format and in "Portrait" orientation.

The same odt file can properly be previewed on "Print" function and print on an envelope with proper orientation in version 6.4.7.2
Comment 1 Dieter 2020-11-17 11:32:14 UTC
Just for clarification: Your bug is about preview in print dialog and not about File => Pint Preview, correct?

I could observe very strange behaviour
1. Create document as described in comment 0
2. File => Print: Print preview shows 127mm x 216mm (Portrait)
3. Choose a second printer: Print preview shows 216mm x 127mm (Landscape)
4. Choose another printer (could also the first): Print preview shows #9 Envelope (sometimes only after two or three tries)

This behaviour is reproducible. I use Brother MFC-J491. Kenneth, can you cofirm this behaviour (or something similar)?

Version: 7.0.3.1 (x64)
Build ID: d7547858d014d4cf69878db179d326fc3483e082
CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: en-GB
Calc: threaded
Comment 2 Buovjaga 2021-07-27 15:35:18 UTC
(In reply to Dieter from comment #1)
> Just for clarification: Your bug is about preview in print dialog and not
> about File => Pint Preview, correct?
> 
> I could observe very strange behaviour
> 1. Create document as described in comment 0
> 2. File => Print: Print preview shows 127mm x 216mm (Portrait)
> 3. Choose a second printer: Print preview shows 216mm x 127mm (Landscape)
> 4. Choose another printer (could also the first): Print preview shows #9
> Envelope (sometimes only after two or three tries)
> 
> This behaviour is reproducible. I use Brother MFC-J491. Kenneth, can you
> cofirm this behaviour (or something similar)?
 
Kenneth: we are waiting for your response
Comment 3 QA Administrators 2022-01-24 03:35:34 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2022-02-24 03:38:25 UTC
Dear Kenneth Lam,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp