Description: AFter Libre Office update, cannot get HP1020 to print envelopes accurately. Always remembered and detected envelope settings before. As soon as I told it to print that particular page (page 1-1) of the document, it would detect, set up and print envelope addressee area accurately. I have looked into every setting area I can think of and still cannot get it to print the addressee in the correct area of the envelope. Please help. I cannot just lose this functionality. I do not know how to go back to the previous state before the update as an option either. Thank you very much and I look forward to hearing from you soon! (I really do love your office suite, though!) Steps to Reproduce: 1.Insert Envelope 2.load envelope into printer manual feed tray vertical center 3.print Actual Results: Prints top leftish, not really retuen address area either, but ends up closer to that than addressee area. Expected Results: Should print addressee in addressee area lower center of envelope Reproducible: Always User Profile Reset: No Additional Info: [Information automatically included from LibreOffice] Locale: en-US Module: TextDocument [Information guessed from browser] OS: Windows (All) OS is 64bit: no Version: 7.0.2.2 (x64) Build ID: 8349ace3c3162073abd90d81fd06dcfb6b36b994 CPU threads: 8; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded
Thank you for reporting the bug. Unfortunately without clear steps to reproduce it, we cannot track down the origin of the problem. Please provide a clearer set of step-by-step instructions on how to reproduce the problem. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the steps are provided
Dear RimersburgBoro, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Thank you for the email request. Your comment 2 is the first notification I have received regarding this bug via email. The settings did afterward appear in the printer dialog where I could change it to envelope. The manner in which I do it now is completely different than how it used to work, it was unexpected and I had to find my way through. Guidance would have been appreciated once the process was changed to this degree. Perhaps it was, but I have no idea where. Regardless, I very much appreciate this software and the upkeep of it. It is a great blessing to all of us out there. Thank you, all, for your willingness to keep this going and improved. God bless you and yours with a joy filled day and much for which to be thankful!
[Automated Action] NeedInfo-To-Unconfirmed
Hi reporter. This report isn't specific enough to be tested or confirmed. It may be already reported, see bug 98589 and bug 134646 and bug 141017. If some of these is the problem you have, please write or mark this bug a duplicate.