Bug 138028 - Error 1335. libreoffice1.cab in the LibreOffice_7.0.3_Win_x64 pack is corrupt
Summary: Error 1335. libreoffice1.cab in the LibreOffice_7.0.3_Win_x64 pack is corrupt
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
7.0.3.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-11-06 07:58 UTC by Blesson Thomas
Modified: 2020-11-23 15:01 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Screeshot of error message (29.34 KB, image/jpeg)
2020-11-06 07:59 UTC, Blesson Thomas
Details

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Description Blesson Thomas 2020-11-06 07:58:31 UTC
Description:
Downloaded the LibreOffice_7.0.3_Win_x64 twice and tried installation but both times I got the Error that libreoffice1.cab is corrupted.

LibreOffice_7.0.3_Win_x86 got installed without any errors.

System : Win 10 Pro x64 - Ver 20H2 (OS build 19042.572)

Steps to Reproduce:
1.Downloaded the LibreOffice_7.0.3_Win_x64
2.Installation
3.

Actual Results:
Error 1335. Installation cannot continue due to corrupt cabinet file libreoffice1.cab

Expected Results:
Completed installation


Reproducible: Always


User Profile Reset: No



Additional Info:
System : Win 10 Pro x64 - Ver 20H2 (OS build 19042.572)
Comment 1 Blesson Thomas 2020-11-06 07:59:58 UTC
Created attachment 167054 [details]
Screeshot of error message
Comment 3 Roman Kuznetsov 2020-11-14 17:17:02 UTC
If your proble is gone after Mike's Comment 2 then let us know
Comment 4 Blesson Thomas 2020-11-19 04:07:08 UTC
Initially I had downloaded the file using Mozilla Firefox and now I tried Opera browser, but in both cases the checksum is not correct and I get the error.

So does it mean that both these browsers are unable to download the x64 file correctly from the server?
Comment 5 Mike Kaganski 2020-11-19 06:07:56 UTC
(In reply to Blesson Thomas from comment #4)
> So does it mean that both these browsers are unable to download the x64 file
> correctly from the server?

Have you tried all the steps in the FAQ mentioned in comment 2? It included advice to try different mirrors (in case when a mirror contains a broken binary, and it happens to be picked reliably by GeoIP - if it happens to be that, then please report the exact broken mirror address here); and disabling antivirus (because it's known that sometimes it interferes with installation). Of course, disabling AV is the least advisable during the download, because it has a risk, but if your problem is caused by that... maybe it's better to get the installer on a different system with a different antivirus, check the checksum, and bring home on a flash drive.
Comment 6 Blesson Thomas 2020-11-23 14:54:27 UTC
(In reply to Mike Kaganski from comment #5)
> (In reply to Blesson Thomas from comment #4)
> > So does it mean that both these browsers are unable to download the x64 file
> > correctly from the server?
> 
> Have you tried all the steps in the FAQ mentioned in comment 2? It included
> advice to try different mirrors (in case when a mirror contains a broken
> binary, and it happens to be picked reliably by GeoIP - if it happens to be
> that, then please report the exact broken mirror address here); and
> disabling antivirus (because it's known that sometimes it interferes with
> installation). Of course, disabling AV is the least advisable during the
> download, because it has a risk, but if your problem is caused by that...
> maybe it's better to get the installer on a different system with a
> different antivirus, check the checksum, and bring home on a flash drive.

Hi Mike,

I downloaded from the mirror link - https://mirrors.estointernet.in/tdf/libreoffice/stable/7.0.3/win/x86_64/LibreOffice_7.0.3_Win_x64.msi and it worked fine. No issues. But this direct link has the issue - https://www.libreoffice.org/donate/dl/win-x86_64/7.0.3/en-US/LibreOffice_7.0.3_Win_x64.msi
Comment 7 Mike Kaganski 2020-11-23 15:01:19 UTC
(In reply to Blesson Thomas from comment #6)
> But this direct link has the issue -
> https://www.libreoffice.org/donate/dl/win-x86_64/7.0.3/en-US/LibreOffice_7.0.3_Win_x64.msi

Unfortunately that is not a direct link, but a redirection URL. To know what mirror that link would choose, you need to look what https://download.documentfoundation.org/libreoffice/stable/7.0.3/win/x86_64/LibreOffice_7.0.3_Win_x64.msi.mirrorlist shows in "List of best mirrors ...".