Bug 138164 - Does not open after installation of 7.0.3.1
Summary: Does not open after installation of 7.0.3.1
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.3.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-11-12 15:15 UTC by pierre.m.isabelle
Modified: 2021-07-28 04:06 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description pierre.m.isabelle 2020-11-12 15:15:55 UTC
Description:
Reboot did not solve.
Uninstalled 7.0.3.1 and reinstalled 7.0.2.2 which runs fine.

Steps to Reproduce:
1.Install.
2.Try to open document.
3.

Actual Results:
Nothing.

Expected Results:
File opens.


Reproducible: Didn't try


User Profile Reset: No



Additional Info:
N/A
Comment 1 [REDACTED] 2020-11-12 17:25:19 UTC
No repro in:

Version: 7.0.3.1 (x64)
Build ID: d7547858d014d4cf69878db179d326fc3483e082
CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: en-US
Calc: threaded

Please try to reset your user profile after having 7.0.3 installed.
Comment 2 raal 2020-12-28 10:04:12 UTC
(In reply to Uwe Auer from comment #1)
> 
> Please try to reset your user profile after having 7.0.3 installed.

Hello,
For the test, could you rename your LibreOffice directory profile (see https://wiki.documentfoundation.org/UserProfile) and give it a new try? Thank you
Comment 3 QA Administrators 2021-06-27 04:20:17 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2021-07-28 04:06:36 UTC
Dear pierre.m.isabelle,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp