Description: I tried a few times and got the same result. I then tried opening it in Firefox and it opened ok. Actual Results: Site was DIYPlastering.co.uk. Can't remember which pdf on the site. Clicked on the pdf and selected open with LibreOffice. Expected Results: LibreOffice tried to open, but froze. Reproducible: Always User Profile Reset: No Additional Info: It should have opened the pdf.
Please provide a specific pdf link since I only see html links, it'll save some time to people not particularly interested in plastering.
Dear Mr Nabet, Thank you for your note. In response to it, I tried to find the pdf on the site I mentioned in the bug report, but couldn't. (Incidentally, I hope you are not suggesting that there are people on this earth that are not particularly interested in plastering, the world's most captivating topic). Fortunately, the LibreOffice fault report gave the name of the pdf: "PDS-Thistle-Multi-Finish.pdf".. I searched for it on Ecosia and the site where it can be found is British Gypsum: https://www.british-gypsum.com/~/media/Files/British-Gypsum/Data-Sheets/PDS-Thistle-Multi-Finish.pdf. So I was mistaken in thinking it was on the DIYPlastering.co.uk site. I apologise for that and hope I have not wasted too much of your time. I tried restoring LibraOffice and it managed to recover the pdf, although it struggled and still seems to move around the document very slowly. I hope this information gives you what you asked for. Yours sincerely R A D Baines
Thank you David for your feedback, I gave it a try on pc Debian x86-64 with master sources updated today, I could reproduce this. After more than 30seconds (Ryzen5, RAM 32GB), it doesn't open whereas it's a 3 pages PDF (679kB, version 1.3, PDF/X-1:2001, Creator: Adobe InDesign CC 13.0 (Macintosh)). On console, I just noticed these: warn:sdext.pdfimport:17709:17709:sdext/source/pdfimport/tree/pdfiprocessor.cxx:127: PDFIProcessor::setMiterLimit(): not supported by ODF Miklos: noticing your commits about pdfium, thought you might be interested in this one but if you don't have time/no interested or whatever, don't hesitate to uncc yourself.
Dear Julien, As you will have realised, I am new to this process, and am just discovering how one is meant to communicate within it. So please bear with me. I know even less about computers that about plastering. So your technical comments are, I am afraid, well beyond me. Just to add to my user observations about this bug, which might well be superfluous: the pdf comprises three pages, as you have noted, but when opened in LibraOffice only the first page is displayed, even though three thumbnail pages are evident. Also what appears to be the header of the document is slightly wider than the rest of the page below it. It certainly seems that LibraOffice is struggling with the document, whereas when I open it in Firefox, all seems normal. Yours sincerely David Baines
Created attachment 167322 [details] Example file
Also in 4.4.7.2 and 3.5.7.2
(In reply to david.baines from comment #4) > Dear Julien, > As you will have realised, I am new to this process, and am just discovering > how one is meant to communicate within it. So please bear with me. > I know even less about computers that about plastering. So your technical > comments are, I am afraid, well beyond me. No worries: comment 3 simply info for those who know to get a quick peek at the (possible) issue. And Miklos is a software developer/software engineer. Doesn't automatically mean he will respond/ fix this instantly, but might take a look at it. We will see :-).
The PDF opened okay for me in Draw: Version: 24.2.0.3 (X86_64) / LibreOffice Community Build ID: da48488a73ddd66ea24cf16bbc4f7b9c08e9bea1 CPU threads: 8; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL threaded - - - Opened attachment 167322 [details] in comment 5. LO Draw's formatting was a little wonky around the smallcaps, but that was missing fonts. (Looked pretty close to the original PDF itself.)
(In reply to Tex2002ans from comment #8) > The PDF opened okay for me in Draw: The PDF opened okay for me in Draw too using: Version: 7.6.4.1 (X86_64) / LibreOffice Community Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1 CPU threads: 16; OS: Windows 10.0 Build 22631; UI render: Skia/Vulkan; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL threaded Setting to NEEDINFO
Dear david.baines, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear david.baines, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp