Bug 138230 - I tried to open a web site pdf in Libre Office and Libre Office crashed.
Summary: I tried to open a web site pdf in Libre Office and Libre Office crashed.
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
3.5.7.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Crash
  Show dependency treegraph
 
Reported: 2020-11-15 09:59 UTC by david.baines
Modified: 2024-03-04 23:42 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Example file (663.27 KB, application/pdf)
2020-11-15 22:23 UTC, Telesto
Details

Note You need to log in before you can comment on or make changes to this bug.
Description david.baines 2020-11-15 09:59:05 UTC
Description:
I tried a few times and got the same result.  I then tried opening it in Firefox and it opened ok.

Actual Results:
Site was DIYPlastering.co.uk.  Can't remember which pdf on the site.  Clicked on the pdf and selected open with LibreOffice.

Expected Results:
LibreOffice tried to open, but froze.


Reproducible: Always


User Profile Reset: No



Additional Info:
It should have opened the pdf.
Comment 1 Julien Nabet 2020-11-15 10:02:46 UTC
Please provide a specific pdf link since I only see html links, it'll save some time to people not particularly interested in plastering.
Comment 2 david.baines 2020-11-15 11:59:56 UTC
Dear Mr Nabet,
Thank you for your note.  In response to it, I tried to find the pdf on the site I mentioned in the bug report, but couldn't.  (Incidentally, I hope you are not suggesting that there are people on this earth that are not particularly interested in plastering, the world's most captivating topic).
Fortunately, the LibreOffice fault report gave the name of the pdf:  "PDS-Thistle-Multi-Finish.pdf"..  I searched for it on Ecosia and the site where it can be found is British Gypsum:  https://www.british-gypsum.com/~/media/Files/British-Gypsum/Data-Sheets/PDS-Thistle-Multi-Finish.pdf.  So I was mistaken in thinking it was on the DIYPlastering.co.uk site.  I apologise for that and hope I have not wasted too much of your time.
I tried restoring LibraOffice and it managed to recover the pdf, although it struggled and still seems to move around the document very slowly.
I hope this information gives you what you asked for.
Yours sincerely
R A D Baines
Comment 3 Julien Nabet 2020-11-15 12:03:29 UTC
Thank you David for your feedback, I gave it a try on pc Debian x86-64 with master sources updated today, I could reproduce this. After more than 30seconds (Ryzen5, RAM 32GB), it doesn't open whereas it's a 3 pages PDF (679kB, version 1.3, PDF/X-1:2001, Creator: Adobe InDesign CC 13.0 (Macintosh)).

On console, I just noticed these:
warn:sdext.pdfimport:17709:17709:sdext/source/pdfimport/tree/pdfiprocessor.cxx:127: PDFIProcessor::setMiterLimit(): not supported by ODF

Miklos: noticing your commits about pdfium, thought you might be interested in this one but if you don't have time/no interested or whatever, don't hesitate to uncc yourself.
Comment 4 david.baines 2020-11-15 12:19:43 UTC
Dear Julien,
As you will have realised, I am new to this process, and am just discovering how one is meant to communicate within it.  So please bear with me.
I know even less about computers that about plastering.  So your technical comments are, I am afraid, well beyond me.
Just to add to my user observations about this bug, which might well be superfluous:  the pdf comprises three pages, as you have noted, but when opened in LibraOffice only the first page is displayed, even though three thumbnail pages are evident.  Also what appears to be the header of the document is slightly wider than the rest of the page below it.
It certainly seems that LibraOffice is struggling with the document, whereas when I open it in Firefox, all seems normal.
Yours sincerely
David Baines
Comment 5 Telesto 2020-11-15 22:23:25 UTC
Created attachment 167322 [details]
Example file
Comment 6 Telesto 2020-11-15 22:25:20 UTC
Also in
4.4.7.2

and 
3.5.7.2
Comment 7 Telesto 2020-11-15 22:30:59 UTC
(In reply to david.baines from comment #4)
> Dear Julien,
> As you will have realised, I am new to this process, and am just discovering
> how one is meant to communicate within it.  So please bear with me.

> I know even less about computers that about plastering.  So your technical
> comments are, I am afraid, well beyond me.

No worries: comment 3 simply info for those who know to get a quick peek at the (possible) issue. And Miklos is a software developer/software engineer.

Doesn't automatically mean he will respond/ fix this instantly, but might take a look at it. We will see :-).
Comment 8 Tex2002ans 2024-02-16 23:25:51 UTC
The PDF opened okay for me in Draw:

Version: 24.2.0.3 (X86_64) / LibreOffice Community
Build ID: da48488a73ddd66ea24cf16bbc4f7b9c08e9bea1
CPU threads: 8; OS: Windows 10.0 Build 22631; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL threaded

- - -

Opened attachment 167322 [details] in comment 5.

LO Draw's formatting was a little wonky around the smallcaps, but that was missing fonts. (Looked pretty close to the original PDF itself.)
Comment 9 Matt K 2024-03-04 23:42:46 UTC
(In reply to Tex2002ans from comment #8)
> The PDF opened okay for me in Draw:
The PDF opened okay for me in Draw too using:

Version: 7.6.4.1 (X86_64) / LibreOffice Community
Build ID: e19e193f88cd6c0525a17fb7a176ed8e6a3e2aa1
CPU threads: 16; OS: Windows 10.0 Build 22631; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL threaded

Setting to NEEDINFO