Bug 138562 - Writer: Export pdf comments gives different results depending on the pdf viewer used
Summary: Writer: Export pdf comments gives different results depending on the pdf view...
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
7.0.2.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: PDF-Export
  Show dependency treegraph
 
Reported: 2020-11-30 08:12 UTC by Tom
Modified: 2024-12-26 03:16 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
Export as PDF options used (45.15 KB, image/png)
2020-11-30 08:13 UTC, Tom
Details
Results using Evince (36.87 KB, image/png)
2020-11-30 08:14 UTC, Tom
Details
Results using Master PDF Editor (47.33 KB, image/png)
2020-11-30 08:14 UTC, Tom
Details
Results using Okular (69.34 KB, image/png)
2020-11-30 08:15 UTC, Tom
Details
Results using Xreader (31.02 KB, image/png)
2020-11-30 08:15 UTC, Tom
Details
Original Writer file (12.46 KB, application/vnd.oasis.opendocument.text)
2020-11-30 08:16 UTC, Tom
Details

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Description Tom 2020-11-30 08:12:39 UTC
Description:
Exporting a Writer document enhanced with comments per "Export as PDF" gives different results depending on the pdf viewer used. Some show only the comment symbol overlapping the actual text, while others lack a symbol but show the comment when hovering over the comment location or double clicking at the comment location.

Steps to Reproduce:
1) New Writer document
2) Write some text
3) Mark word(s)
4) Open context menu > Insert Comment > Add some text
5) Save document
6) File > Export As ... > Export as PDF (Options see attachment)


Actual Results:
A pdf file is created with comments inconsistently treated by different pdf viewers.

Evince
------
- The comment symbol is placed directly at the comment location overlapping the actual text
+ A pop-up comment opens when hovering over the symbol
+ A comment window opens when double clicking on the comment symbol

Master PDF Editor
-----------------
- There is no comment symbol shown
+ A pop-up comment opens when hovering over the comment location
- No comment window opens when double clicking at the comment location


Okular
------
- The comment symbol is placed directly at the comment location overlapping the actual text
- No pop-up comment opens when hovering over the symbol
- No comment window opens when double clicking on the comment symbol


Xreader
-------
- The comment symbol is placed directly at the comment location overlapping the actual text
- No pop-up comment opens when hovering over the symbol
- No comment window opens when double clicking on the comment symbol


I will add some screenshots of these results in a follow-up comment.

Expected Results:
1) The comment symbol should be placed at the left or right of the marked text not overlapping the text
2) A pop-up comment should opens when hovering over the symbol
3) A comment window should open when double clicking on the comment symbol


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Version: 7.0.2.2
Build ID: 8349ace3c3162073abd90d81fd06dcfb6b36b994
CPU threads: 4; OS: Linux 4.15; UI render: default; VCL: x11
Locale: de-DE (en_US.UTF-8); UI: en-US
Calc: threaded
Comment 1 Tom 2020-11-30 08:13:15 UTC
Created attachment 167666 [details]
Export as PDF options used
Comment 2 Tom 2020-11-30 08:14:06 UTC
Created attachment 167667 [details]
Results using Evince
Comment 3 Tom 2020-11-30 08:14:39 UTC
Created attachment 167668 [details]
Results using Master PDF Editor
Comment 4 Tom 2020-11-30 08:15:01 UTC
Created attachment 167669 [details]
Results using Okular
Comment 5 Tom 2020-11-30 08:15:31 UTC
Created attachment 167670 [details]
Results using Xreader
Comment 6 Tom 2020-11-30 08:16:49 UTC
Created attachment 167671 [details]
Original Writer file
Comment 7 Iskander 2021-07-29 20:48:59 UTC
Confirm in Version: 7.3.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: 0d4cbdbc9cd4ab06056cec66cffd292b41615b6e
CPU threads: 2; OS: Windows 10.0 Build 17763; UI render: Skia/Raster; VCL: win
Locale: en-US (ru_RU); UI: en-US
Calc: threaded
Comment 8 QA Administrators 2024-12-26 03:16:33 UTC
Dear Tom,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

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