Bug 138583 - General I/O error when opening an RTF document
Summary: General I/O error when opening an RTF document
Status: RESOLVED DUPLICATE of bug 138210
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.0.2.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-11-30 20:29 UTC by Andrej Shadura
Modified: 2020-12-01 14:44 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Attachments
the document LibreOffice fails to open (158.11 KB, application/rtf)
2020-11-30 20:29 UTC, Andrej Shadura 		Details
another document LibreOffice fails to open (105.73 KB, application/rtf)
2020-12-01 14:43 UTC, Andrej Shadura 		Details
View All Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.
Description Andrej Shadura 2020-11-30 20:29:03 UTC 
Description:
The Slovak job office publishes a form at this webpage: https://www.upsvr.gov.sk/vzory-ziadosti/vzory-ziadosti-pre-oblast-sluzieb-zamestnanosti.html?page_id=13141
The direct link to the form: https://www.upsvr.gov.sk/buxus/docs/SSZ/OISS/ziadost_o_zaradenie_do_evidencie_UoZ.rtf

When I attempt to open it in LibreOffice, it gives me a General I/O error and closes.

Steps to Reproduce:
1. Open the file
2. Observe the error message.
3. Click OK.

Actual Results:
LibreOffice closes.

Expected Results:
LibreOffice shows the document.


Reproducible: Always


User Profile Reset: No



Additional Info:
Version: 7.0.2.2
Build ID: 00(Build:2)
CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3
Locale: en-GB (en_GB.UTF-8); UI: en-US
Ubuntu package version: 1:7.0.2-0ubuntu1
Calc: threaded

Happens on multiple machines.
Comment 1 Andrej Shadura 2020-11-30 20:29:34 UTC 
Created attachment 167698 [details]
the document LibreOffice fails to open
Comment 2 Telesto 2020-12-01 09:02:09 UTC 
No issue with
Version: 7.2.0.0.alpha0+ (x64)
Build ID: 32fdb8eb3506bc8dcf013cc713fe8e5debceb940
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win
Locale: nl-NL (nl_NL); UI: en-US
Calc: CL
Comment 3 [REDACTED] 2020-12-01 10:10:22 UTC 
Repro on

Version: 7.0.3.1, Build ID: d7547858d014d4cf69878db179d326fc3483e082
CPU threads: 8; OS: Linux 5.3; UI render: default; VCL: kf5
Locale: en-US (en_US.UTF-8); UI: en-US,. Calc: threaded

Version: 6.4.7.2, Build ID: 639b8ac485750d5696d7590a72ef1b496725cfb5
CPU threads: 8; OS: Linux 5.3; UI render: default; VCL: kf5; 
Locale: en-US (en_US.UTF-8); UI-Language: en-US, Calc: threaded

Version: 5.4.7.2, Build ID: c838ef25c16710f8838b1faec480ebba495259d0
CPU threads: 8; OS: Linux 5.3; UI render: default; VCL: kde4; 
Locale: en-US (en_US.UTF-8); Calc: group
Comment 4 Xisco Faulí 2020-12-01 11:54:12 UTC 
Issue fixed by https://cgit.freedesktop.org/libreoffice/core/commit/?id=8c14adfa76956e76bac98330ce67f080c90af184

*** This bug has been marked as a duplicate of bug 138210 ***
Comment 5 Andrej Shadura 2020-12-01 14:41:26 UTC 
Hi,

Thanks for the quick fix. I’m curious whether this is the same issue.
Comment 6 Andrej Shadura 2020-12-01 14:43:26 UTC 
Created attachment 167718 [details]
another document LibreOffice fails to open

This fails with "File format error found at 277,42974 /build/…/rtftok/rtfdocumentimpl.cxx:817(row,col)."
Comment 7 Xisco Faulí 2020-12-01 14:44:14 UTC 
(In reply to Andrej Shadura from comment #5)
> Hi,
> 
> Thanks for the quick fix. I’m curious whether this is the same issue.

yes, it's. it will be fixed in LibreOffice 7.0.4