Bug 138599 - Tabbed UI, narrow application window, "Export PDF" on pop-up toolbar hangs LO (StR in comment #10)
Summary: Tabbed UI, narrow application window, "Export PDF" on pop-up toolbar hangs LO...
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.3.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: PDF-Export Notebookbar-Tabbed
  Show dependency treegraph
 
Reported: 2020-12-01 13:30 UTC by marc
Modified: 2021-06-10 12:21 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
bug persists with current version (132.16 KB, image/png)
2021-06-02 17:17 UTC, marc
Details

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Description marc 2020-12-01 13:30:35 UTC
Description:
Export as pdf button leaves libre office writer unresponsive, if the window is resized and the user interface tabbed ribbon is used

Steps to Reproduce:
1. Open libre office writer with "User-Layout > Ribbon"
2. Create new file and resize main window
   size small enough that button pdf is hidden
3. Press export "pdf" (file:>>:pdf)
4. Repeat 3.

Actual Results:
libre office writer is unresponsive

Expected Results:
new export dialogue


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Version: 6.3.3.2 (x64)
Build-ID: a64200df03143b798afd1ec74a12ab50359878ed
CPU-Threads: 4; BS: Windows 10.0; UI-Render: Standard; VCL: win; 
Gebietsschema: de-DE (de_DE); UI-Sprache: de-DE
Calc: threaded
Comment 1 Xisco Faulí 2020-12-01 14:58:26 UTC
Thank you for reporting the bug.
it seems you're using an old version of LibreOffice.
Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Comment 2 marc 2020-12-01 15:20:08 UTC
(In reply to Xisco Faulí from comment #1)
> Thank you for reporting the bug.
> it seems you're using an old version of LibreOffice.
> Could you please try to reproduce it with the latest version of LibreOffice
> from https://www.libreoffice.org/download/libreoffice-fresh/ ?
> I have set the bug's status to 'NEEDINFO'. Please change it back to
> 'UNCONFIRMED' if the bug is still present in the latest version.


yes. the bug still exists with the in the newer version.





Version: 7.0.3.1 (x64)
Build ID: d7547858d014d4cf69878db179d326fc3483e082
CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: Skia/Vulkan; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: threaded
Comment 3 Julien Nabet 2020-12-02 20:17:48 UTC
Would it be possible you attach a screencast?
I mean, what's "User-layout ribbon"?
"Press Export "pdf", so you don't use PDF icon since it's hidden then you use File menu but then what Export as/Export as PDF, Export As/Export directly as Pdf ?
In both cases, it opens a dialog box and you can't "repeat 3" without closing dialog box or closing dialog box is implicit?
Anyway, I tried both with gen rendering on master sources updated today, I don't reproduce any hang.
Now it's perhaps a Windows only bug.
You can give a try at https://wiki.documentfoundation.org/QA/FirstSteps
Comment 4 QA Administrators 2021-06-01 04:30:39 UTC Comment hidden (obsolete)
Comment 5 marc 2021-06-02 17:17:25 UTC
Created attachment 172579 [details]
bug persists with current version

Version: 7.1.3.2 (x64) / LibreOffice Community
Build ID: 47f78053abe362b9384784d31a6e56f8511eb1c1
CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: en-US (de_DE); UI: de-DE
Calc: threaded
Comment 6 Julien Nabet 2021-06-02 18:24:50 UTC
How do you obtain floating window (which can be seen in your screenshot in unresponsive case)?

I mean, with a brand new LO profile, there's no floating window.
Comment 7 marc 2021-06-02 18:42:18 UTC
If you resize the window to be small enough the space is not enough to contain all elements ... 

It's your standard feature to press the double arrows button ">>" ...
Comment 8 QA Administrators 2021-06-03 03:56:01 UTC Comment hidden (obsolete)
Comment 9 Julien Nabet 2021-06-08 19:54:10 UTC
I don't understand how to reproduce this.
There's no "user layout"
I got in menu View, "User interface..." and inside:
- standard toolbar
- tabbed
- single toolbar
...
no "ribbon".
Can't help here=>uncc myself
Comment 10 Ming Hua 2021-06-09 12:23:27 UTC
I don't reproduce the crash but I can hang LibreOffice with 7.1.4 on Windows 10:
Version: 7.1.4.2 (x64) / LibreOffice Community
Build ID: a529a4fab45b75fefc5b6226684193eb000654f6
CPU threads: 2; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win
Locale: zh-CN (zh_CN); UI: en-US
Calc: threaded

Steps I used:

1. Fresh profile, create an empty new document in Writer.

2. Enable Tabbed interface: menu View > User Interface, choose "Tabbed", click "Apply to All" button, then "Close" button.

3. Switch to "File" tab, resize application window to be narrow enough that the Export section are not shown on tab bar anymore.

4. Click the ">>" button on tab bar, then click the "PDF" button in pop-up toolbar.

5. LibreOffice hangs and doesn't respond to keyboard or mouse, has to be forced to exit.

@marc: if my steps are different from yours, please elaborate.

It's not 100% reproducible though, sometimes the file chooser pops up and I can export as PDF normally.
Comment 11 marc 2021-06-09 18:32:55 UTC
@Ming Hua: my steps are very much the same. Thanks.

(In reply to Ming Hua from comment #10)
> I don't reproduce the crash but I can hang LibreOffice with 7.1.4 on 

What do you mean with crash? 
For me libre writer is unresponsive after pressing the button export "pdf" - or in your words it hangs.

I can reproduce the hang in 9 out of 10 times.
Comment 12 Ming Hua 2021-06-09 19:13:28 UTC
(In reply to marc from comment #11)
> (In reply to Ming Hua from comment #10)
> > I don't reproduce the crash but I can hang LibreOffice with 7.1.4 on 
> 
> What do you mean with crash? 
I mean the crash mentioned in the bug summary: "export pdf crashes on..."
Comment 13 marc 2021-06-09 19:16:35 UTC
okay. my bad.
Comment 14 Ming Hua 2021-06-10 08:58:36 UTC
(In reply to marc from comment #13)
> okay. my bad.
But the summary was written by you.  So did you ever have LibreOffice crash with these steps, or does it only hang/freeze?
Comment 15 marc 2021-06-10 12:06:00 UTC
No crashes. Modified the subject