Export as pdf button leaves libre office writer unresponsive, if the window is resized and the user interface tabbed ribbon is used
Steps to Reproduce:
1. Open libre office writer with "User-Layout > Ribbon"
2. Create new file and resize main window
size small enough that button pdf is hidden
3. Press export "pdf" (file:>>:pdf)
4. Repeat 3.
libre office writer is unresponsive
new export dialogue
User Profile Reset: Yes
OpenGL enabled: Yes
Version: 220.127.116.11 (x64)
CPU-Threads: 4; BS: Windows 10.0; UI-Render: Standard; VCL: win;
Gebietsschema: de-DE (de_DE); UI-Sprache: de-DE
Thank you for reporting the bug.
it seems you're using an old version of LibreOffice.
Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
(In reply to Xisco Faulí from comment #1)
> Thank you for reporting the bug.
> it seems you're using an old version of LibreOffice.
> Could you please try to reproduce it with the latest version of LibreOffice
> from https://www.libreoffice.org/download/libreoffice-fresh/ ?
> I have set the bug's status to 'NEEDINFO'. Please change it back to
> 'UNCONFIRMED' if the bug is still present in the latest version.
yes. the bug still exists with the in the newer version.
Version: 18.104.22.168 (x64)
Build ID: d7547858d014d4cf69878db179d326fc3483e082
CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: Skia/Vulkan; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Would it be possible you attach a screencast?
I mean, what's "User-layout ribbon"?
"Press Export "pdf", so you don't use PDF icon since it's hidden then you use File menu but then what Export as/Export as PDF, Export As/Export directly as Pdf ?
In both cases, it opens a dialog box and you can't "repeat 3" without closing dialog box or closing dialog box is implicit?
Anyway, I tried both with gen rendering on master sources updated today, I don't reproduce any hang.
Now it's perhaps a Windows only bug.
You can give a try at https://wiki.documentfoundation.org/QA/FirstSteps
This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.
For more information about our NEEDINFO policy please read the
wiki located here:
If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
Thank you for helping us make LibreOffice even better for everyone!
Created attachment 172579 [details]
bug persists with current version
Version: 22.214.171.124 (x64) / LibreOffice Community
Build ID: 47f78053abe362b9384784d31a6e56f8511eb1c1
CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: en-US (de_DE); UI: de-DE
How do you obtain floating window (which can be seen in your screenshot in unresponsive case)?
I mean, with a brand new LO profile, there's no floating window.
If you resize the window to be small enough the space is not enough to contain all elements ...
It's your standard feature to press the double arrows button ">>" ...
[Automated Action] NeedInfo-To-Unconfirmed
I don't understand how to reproduce this.
There's no "user layout"
I got in menu View, "User interface..." and inside:
- standard toolbar
- single toolbar
Can't help here=>uncc myself
I don't reproduce the crash but I can hang LibreOffice with 7.1.4 on Windows 10:
Version: 126.96.36.199 (x64) / LibreOffice Community
Build ID: a529a4fab45b75fefc5b6226684193eb000654f6
CPU threads: 2; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win
Locale: zh-CN (zh_CN); UI: en-US
Steps I used:
1. Fresh profile, create an empty new document in Writer.
2. Enable Tabbed interface: menu View > User Interface, choose "Tabbed", click "Apply to All" button, then "Close" button.
3. Switch to "File" tab, resize application window to be narrow enough that the Export section are not shown on tab bar anymore.
4. Click the ">>" button on tab bar, then click the "PDF" button in pop-up toolbar.
5. LibreOffice hangs and doesn't respond to keyboard or mouse, has to be forced to exit.
@marc: if my steps are different from yours, please elaborate.
It's not 100% reproducible though, sometimes the file chooser pops up and I can export as PDF normally.
@Ming Hua: my steps are very much the same. Thanks.
(In reply to Ming Hua from comment #10)
> I don't reproduce the crash but I can hang LibreOffice with 7.1.4 on
What do you mean with crash?
For me libre writer is unresponsive after pressing the button export "pdf" - or in your words it hangs.
I can reproduce the hang in 9 out of 10 times.
(In reply to marc from comment #11)
> (In reply to Ming Hua from comment #10)
> > I don't reproduce the crash but I can hang LibreOffice with 7.1.4 on
> What do you mean with crash?
I mean the crash mentioned in the bug summary: "export pdf crashes on..."
okay. my bad.
(In reply to marc from comment #13)
> okay. my bad.
But the summary was written by you. So did you ever have LibreOffice crash with these steps, or does it only hang/freeze?
No crashes. Modified the subject