Description: Export as pdf button leaves libre office writer unresponsive, if the window is resized and the user interface tabbed ribbon is used Steps to Reproduce: 1. Open libre office writer with "User-Layout > Ribbon" 2. Create new file and resize main window size small enough that button pdf is hidden 3. Press export "pdf" (file:>>:pdf) 4. Repeat 3. Actual Results: libre office writer is unresponsive Expected Results: new export dialogue Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: Version: 6.3.3.2 (x64) Build-ID: a64200df03143b798afd1ec74a12ab50359878ed CPU-Threads: 4; BS: Windows 10.0; UI-Render: Standard; VCL: win; Gebietsschema: de-DE (de_DE); UI-Sprache: de-DE Calc: threaded
Thank you for reporting the bug. it seems you're using an old version of LibreOffice. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
(In reply to Xisco Faulí from comment #1) > Thank you for reporting the bug. > it seems you're using an old version of LibreOffice. > Could you please try to reproduce it with the latest version of LibreOffice > from https://www.libreoffice.org/download/libreoffice-fresh/ ? > I have set the bug's status to 'NEEDINFO'. Please change it back to > 'UNCONFIRMED' if the bug is still present in the latest version. yes. the bug still exists with the in the newer version. Version: 7.0.3.1 (x64) Build ID: d7547858d014d4cf69878db179d326fc3483e082 CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: Skia/Vulkan; VCL: win Locale: de-DE (de_DE); UI: de-DE Calc: threaded
Would it be possible you attach a screencast? I mean, what's "User-layout ribbon"? "Press Export "pdf", so you don't use PDF icon since it's hidden then you use File menu but then what Export as/Export as PDF, Export As/Export directly as Pdf ? In both cases, it opens a dialog box and you can't "repeat 3" without closing dialog box or closing dialog box is implicit? Anyway, I tried both with gen rendering on master sources updated today, I don't reproduce any hang. Now it's perhaps a Windows only bug. You can give a try at https://wiki.documentfoundation.org/QA/FirstSteps
Dear marc, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Created attachment 172579 [details] bug persists with current version Version: 7.1.3.2 (x64) / LibreOffice Community Build ID: 47f78053abe362b9384784d31a6e56f8511eb1c1 CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win Locale: en-US (de_DE); UI: de-DE Calc: threaded
How do you obtain floating window (which can be seen in your screenshot in unresponsive case)? I mean, with a brand new LO profile, there's no floating window.
If you resize the window to be small enough the space is not enough to contain all elements ... It's your standard feature to press the double arrows button ">>" ...
[Automated Action] NeedInfo-To-Unconfirmed
I don't understand how to reproduce this. There's no "user layout" I got in menu View, "User interface..." and inside: - standard toolbar - tabbed - single toolbar ... no "ribbon". Can't help here=>uncc myself
I don't reproduce the crash but I can hang LibreOffice with 7.1.4 on Windows 10: Version: 7.1.4.2 (x64) / LibreOffice Community Build ID: a529a4fab45b75fefc5b6226684193eb000654f6 CPU threads: 2; OS: Windows 10.0 Build 19041; UI render: Skia/Raster; VCL: win Locale: zh-CN (zh_CN); UI: en-US Calc: threaded Steps I used: 1. Fresh profile, create an empty new document in Writer. 2. Enable Tabbed interface: menu View > User Interface, choose "Tabbed", click "Apply to All" button, then "Close" button. 3. Switch to "File" tab, resize application window to be narrow enough that the Export section are not shown on tab bar anymore. 4. Click the ">>" button on tab bar, then click the "PDF" button in pop-up toolbar. 5. LibreOffice hangs and doesn't respond to keyboard or mouse, has to be forced to exit. @marc: if my steps are different from yours, please elaborate. It's not 100% reproducible though, sometimes the file chooser pops up and I can export as PDF normally.
@Ming Hua: my steps are very much the same. Thanks. (In reply to Ming Hua from comment #10) > I don't reproduce the crash but I can hang LibreOffice with 7.1.4 on What do you mean with crash? For me libre writer is unresponsive after pressing the button export "pdf" - or in your words it hangs. I can reproduce the hang in 9 out of 10 times.
(In reply to marc from comment #11) > (In reply to Ming Hua from comment #10) > > I don't reproduce the crash but I can hang LibreOffice with 7.1.4 on > > What do you mean with crash? I mean the crash mentioned in the bug summary: "export pdf crashes on..."
okay. my bad.
(In reply to marc from comment #13) > okay. my bad. But the summary was written by you. So did you ever have LibreOffice crash with these steps, or does it only hang/freeze?
No crashes. Modified the subject
Dear marc, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
No repro on Ubuntu with 24.2 master - export from floated pop-up worked fine. This is marked as a Windows only bug, but not sure if that was intentional. Worth a confirmation that it still hangs on Windows.
*** This bug has been marked as a duplicate of bug 139676 ***