EPSON WF-2860 printer
Works correctly with older MacBook pro with High Sierra, Printer Driver Version 2.0.
But not with
MacBook Pro (Retina, 15-inch, Mid 2014)
Big Sur — Version: 11.0.1 (20B29)
JAVA Version 8; update 271
runtime version Oracle Corporation 13.0.1
Message when trying to print report from database app .obd
unsatisfied query for interface of type com.sun.star.xml.sax.XDocumentHandler!
When printing .obt landscape document, prints portrait orientation. When cursor hovers over printer icon, does not identify default printer
Response from EPSON:
Based on the details it appears it's an issue with the application. Also, the application driver overrides the Epson printer driver.
Steps to Reproduce:
1.print .obt document
2.try to print report from .obd
.obt prints portrait orientation
.obd can't print
.obt landscape printing
.obd able to print report
User Profile Reset: No
EPSON WF-2860 prints correctly with other computer using OS High Sierra and printer diver version 2.0
Epson Driver 3.0
Down loaded 7.1 Beta 1
1. able to access and print report in .obd; prints landscape
2. preview .obt shows landscape orientation; however, when click on PRINT, image shows portrait orientation and prints portrait orientation.
able to print .obs landscape
Can you print correctly from other software on your mac?
Down loaded 18.104.22.168
No change: .obt -- preview shows landscape image; when clicking PRINT, image shows portrait orientation and prints in portrait orientation. Spreadsheet and database report printing prints landscape correctly.
Able to print emails landscape and to print NOTES app landscape (choice shows up in menu)
[Automated Action] NeedInfo-To-Unconfirmed
Looks the same to me. If not, please explain and set Unconfirmed.
*** This bug has been marked as a duplicate of bug 138867 ***