Bug 138744 - Office Menu on my PC is break all image
Summary: Office Menu on my PC is break all image
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.2.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-12-08 16:45 UTC by Phan Đạt
Modified: 2021-07-08 03:43 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Snip my menu on Libre Office (25.99 KB, image/png)
2020-12-08 16:46 UTC, Phan Đạt
Details

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Description Phan Đạt 2020-12-08 16:45:27 UTC
Description:
I can't see any button on menu

Actual Results:
Can't use office

Expected Results:
Fix this bug 


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
I have problem along time with ver 7.x.x
Comment 1 Phan Đạt 2020-12-08 16:46:29 UTC
Created attachment 167983 [details]
Snip my menu on Libre Office
Comment 2 V Stuart Foote 2020-12-08 18:13:43 UTC
You look to be on a HiDPI display.

Assume this was an upgrade installation. And, that looks to be cache corruption.

Please retest in LibreOffice "Safe" mode, either delete your user profile--or use the temporary safe mode profile.
Comment 3 QA Administrators 2021-06-07 03:48:15 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2021-07-08 03:43:13 UTC
Dear Phan Đạt,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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