Bug 139053 - lODEv 7.2 crashes when opening am ods created by Office365
Summary: lODEv 7.2 crashes when opening am ods created by Office365
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
7.2.0.0.alpha0+
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: wantBacktrace
Depends on:
Blocks:
 
Reported: 2020-12-19 04:25 UTC by Elmar
Modified: 2021-09-03 11:15 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
file saved by O365 (198.60 KB, application/vnd.oasis.opendocument.spreadsheet)
2020-12-19 04:27 UTC, Elmar
Details
LO 7.2 new install from 17Dec download message when trying to start (12.44 KB, image/png)
2020-12-19 04:29 UTC, Elmar
Details

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Description Elmar 2020-12-19 04:25:30 UTC
Description:
Open O365 xlsx save it to ods format
open the saved ods witj LO Dev 7.2
crashes 

Open with LO 6.4 no problem
Open with LO Dev 7.1 no problem

Steps to Reproduce:
1.
2.
3.
Open O365 xlsx save it to ods format
open the saved ods with LO Dev 7.2
crashes 
downloaded latest 7.2 (18Dec) previously was 12Dec version)
remove 7.2
reinstall 7.1
Open with LO 6.4 no problem
Open with LO Dev 7.1 no problem

Actual Results:
crashes see message

Expected Results:
should not crash


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: en-US
Module: SpreadsheetDocument
[Information guessed from browser]
OS: Linux (All)
OS is 64bit: yes
Comment 1 Elmar 2020-12-19 04:27:31 UTC
Created attachment 168314 [details]
file saved by O365
Comment 2 Elmar 2020-12-19 04:29:21 UTC
Created attachment 168315 [details]
LO 7.2 new install from 17Dec download message when trying to start

Have reverted to LO 7.1
Comment 3 Julien Nabet 2020-12-19 12:52:00 UTC
On pc Debian x86-64 with master sources updated today + gtk3, I don't reproduce this.

Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps and if you still reproduce this, attach a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace
Comment 4 m_a_riosv 2020-12-19 23:57:47 UTC
No repro.
Version: 7.2.0.0.alpha0+ (x64)
Build ID: e97a81e94511b52987a50b7bdb72c922899da588
CPU threads: 4; OS: Windows 10.0 Build 20180; UI render: Skia/Raster; VCL: win
Locale: en-GB (es_ES); UI: en-US Calc: CL

Please test with a clean profile Menu/Help/Restart in Safe Mode
Comment 5 QA Administrators 2021-06-18 04:03:13 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2021-07-19 03:27:07 UTC
Dear Elmar,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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