Bug 139133 - LibreOffice crashes occasionally, often while saving
Summary: LibreOffice crashes occasionally, often while saving
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.7.2 release
Hardware: Other macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-12-21 18:13 UTC by Keith Johnson
Modified: 2022-02-04 03:43 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Keith Johnson 2020-12-21 18:13:41 UTC
Description:
The application crashes, perhaps once a day, often when I try to save a document. It successfully restores the open files upon restart, so this is more of a hassle than a disaster... so far, anyway!

Steps to Reproduce:
1. Work on documents (any type).
2. Wait for it...
3. Watch it crash! (may be while saving; not sure if that's universal)

Actual Results:
Application crashes. It does offer to restore files, and that has worked so far.

Expected Results:
Don't crash!


Reproducible: Sometimes


User Profile Reset: No



Additional Info:
My system: iMac, macOS Catalina 10.15.7
Version: 6.4.7.2
Build ID: 639b8ac485750d5696d7590a72ef1b496725cfb5
CPU threads: 12; OS: Mac OS X 10.15.7; UI render: default; VCL: osx; 
Locale: en-US (en_US.UTF-8); UI-Language: en-US
Calc: threaded
Comment 1 mulla.tasanim 2020-12-22 03:14:40 UTC
Thank you for reporting the bug. I can not reproduce the bug in

Version: 7.0.3.1 (x64)
Build ID: d7547858d014d4cf69878db179d326fc3483e082
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL

Version: 7.2.0.0.alpha0+ (x64)
Build ID: 761a672d62df1891b9f4f367a499b220ab2b33fa
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL
Comment 2 Xisco Faulí 2021-07-07 10:59:07 UTC
Hello Keith,
Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Comment 3 QA Administrators 2022-01-04 03:31:12 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2022-02-04 03:43:57 UTC
Dear Keith Johnson,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp