Description: Crash if I open a new impress document. Steps to Reproduce: 1.I start LibreOffice 2.I click "Impress Presentation" 3.LibreOffice crashed. Actual Results: 1.I start LibreOffice 2.I click "Impress Presentation" 3.LibreOffice crashed. Expected Results: 1.I start LibreOffice 2.I click "Impress Presentation" 3.LibreOffice crashed. Reproducible: Always User Profile Reset: No Additional Info: 1.I start LibreOffice 2.I click "Impress Presentation" 3.LibreOffice crashed.
Can not reproduce with steps given--a new blank presentation is created. Can you elaborate the steps? Please add the details from Help -> About
Created attachment 168443 [details] a describtion of "About LibreOfficeDev I start LibreOffice. In the menu left site I clicked "Impress Präsentation". Then it happened. LibreOffice crashed. When I start LibreOffice again, the new Impress Presentation is restored. Please note the attachment.
I start LibreOffice. In the menu left site I clicked "Impress Präsentation". Then it happened. LibreOffice crashed. When I start LibreOffice again, the new Imress Presentationis restored. Please note the attachment.
OK, thanks. The clip shows you to be on the TB77 nightly from 2020-12-22 Version: 7.2.0.0.alpha0+ (x64) Build ID: 4041c68ea59181f1c4774c356809066d2051db41 CPU threads: 4; BS: Windows 10.0 Build 19042; UI render: Skia/Vulkan; VCL: win Note that it shows rendering as Skia with Vulkan GPU rendering enabled. So, we'll also need to know your GPU details (chip and driver). Those can be found in a file "skia.log" in your LibreOfficeDev profile's cache folder. Also, does the LO crash stop if: 1.) you disable the Vulkan GPU rendering (main menu Tools -> Options -> View and checkbox 'Force Skia software rendering')? Or, 2.) disable Skia rendering completely, and use "Default" GDI based rendering (main menu Tools -> Options -> View and uncheck Skia rendering, and then uncheck 'Use hardware acceleration' Please check with those settings. Also, had you been able to work in Impress with Skia rendering with the 7.0.4 release build?
Created attachment 168456 [details] It is written, when skia activated. I've deactivated skia such as in version 7.0.4.2. Version 7.2.0.0 still crashed. I send my skia.log as an attachment. I wish a merry Christmas, Helmut!
(In reply to helmut from comment #5) > Created attachment 168456 [details] > It is written, when skia activated. > > I've deactivated skia such as in version 7.0.4.2. > Version 7.2.0.0 still crashed. > I send my skia.log as an attachment. > Well, Skia may still be enabled but the Vulkan GPU rendering is not. So if fully disabled, you may have UI render: default; VCL: win rather than UI render: Skia/Vulkan; VCL: win or UI render: Skia/Raster; VCL: win But, we are interested in what GPU and driver is on your system. Please reenable the Skia/Vulkan rendering, and then copy out the skia.log--the log will then show the details for the GPU. Thanks.
Hello, I've tested LibreOffice 7.2.0.0 once more. I detected the problem somewhere else. I changed in EXTRAS -> OPTIONS -> LIBREOFFICE -> PATHS -> TEMPLATES the path for templates. Then LibreOffice crashed. I changed the path for templates back. LibreOffice crashed too. I delete the configuration folder and started in front of. I create the preset folder, put in my templates. Then I can call my own templates under templates in the main window. All this happens from version 7.0.4.2 up to 7.2.0.0 Thanks for reply and a happy new year, Helmut!
[Automated Action] NeedInfo-To-Unconfirmed
I've found, that I am not allowed to make any changes at the folder- and file-names. I'm only allowed to add template-files. Regards, Helmut!
(In reply to helmut from comment #9) > I've found, that I am not allowed to make any changes at the folder- and > file-names. > OK, unclear as to steps to reproduce (STR). You had deleted the default 'Templates' path(s)? I.e. $ORIGIN/../share/template/common, and $ORIGIN/../share/template/de-DE Then a profile reset was needed to cleared the crashes. > I'm only allowed to add template-files. > That is correct in GUI, you add a path with the dialog.
Hello, excuse me. I must complement my last comment. I'm only allowed to add template-files with an external File manager. Regards, Helmut!
(In reply to helmut from comment #11) > Hello, > > excuse me. I must complement my last comment. > I'm only allowed to add template-files with an external File manager. > > Regards, Helmut! Sorry, I am still confused. What path are you using to "add template-files", even with an "external File manager."?
Hello, I want to use an own created path in which the templates are saved. Regards, Helmut !
Is any of your templates an old one with file extension stw, stc, sti or std?
Dear Regina, that's the solution. I've deleted all the templates with the file ID "st*". Since LibreOffice works. Regards Helmut!
Good that it is a workaround for you. But LibreOffice should never crash. I have got the same problem and have reported bug 140308. We will track the problem there. *** This bug has been marked as a duplicate of bug 140308 ***