Bug 139257 - Crash of LibreOffice deletes non saved work
Summary: Crash of LibreOffice deletes non saved work
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.3.3.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-12-27 11:33 UTC by sirihuet
Modified: 2021-09-23 03:34 UTC (History)
2 users (show)

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Description sirihuet 2020-12-27 11:33:40 UTC
I was writing all afternoon yesterday, and suddenly, without doing anything in particular, LibreOffice crashed, saying all was saved automatically, but when i opended the file again, everything since i lastly saved had disappeared. The problem is, I hadn't saved it for the last 3 hours, so i've lost a lot. 
I have no idea on how to get those back, is it possible?
Thanks a lot for helping me,
S. Huet
Comment 1 Roman Kuznetsov 2020-12-27 11:48:43 UTC
Can you write more detail what did you do before crashing of LO?
Comment 2 sirihuet 2020-12-27 13:11:30 UTC
Nothing in particular, just writing, and then, it stopped working for a second, not responding. After the app closed itself, and i got a message saying "LO crash" (basically). Do you think it's possible to get my writings back? Because they're really important for me.
Comment 3 Roman Kuznetsov 2020-12-27 15:19:11 UTC
(In reply to sirihuet from comment #2)
> Nothing in particular, just writing, and then, it stopped working for a
> second, not responding. After the app closed itself, and i got a message
> saying "LO crash" (basically). Do you think it's possible to get my writings
> back? Because they're really important for me.

I don't think you will can restore your lost info=(
Comment 4 Xisco Faulí 2021-02-23 09:13:00 UTC
Hello sirihuet@gmail.com,
Is this issue still reproducible for you ?
Comment 5 QA Administrators 2021-08-23 03:52:13 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2021-09-23 03:34:55 UTC
Dear sirihuet,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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