Bug 139852 - Crash if I close and try to re-open it
Summary: Crash if I close and try to re-open it
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.4.2 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-01-23 04:29 UTC by Arminius Ungeist
Modified: 2021-08-23 03:52 UTC (History)
1 user (show)

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Description Arminius Ungeist 2021-01-23 04:29:42 UTC
Description:
After I open and close a document in Libre Writer the program won't open any other document again. It starts working again with the same problem if I restart Windows. I do not know and I cannot check if it's a problem with the software or an incompatibility with the system I'm using it on. I've tried to re-install Libre unfortunately with the same result. I am using a 2019 Huawei Matebook X Pro with a Windows 10 Home 1909 version installed. Please let me know if you need more information.

Steps to Reproduce:
1.Open a document in Libre Writer
2.Close the program
3.Open any other document (or the same document) in Libre Writer

Actual Results:
Libre Writer won't start

Expected Results:
Libre Writer should have opened the document


Reproducible: Always


User Profile Reset: No



Additional Info:
n/a
Comment 1 Roman Kuznetsov 2021-01-23 20:39:40 UTC
Try reset your LibreOffice's user profile using menu "Help>Restart in Safe mode".
Write here if that tip helped you.
Comment 2 QA Administrators 2021-07-23 03:37:54 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2021-08-23 03:52:43 UTC
Dear Arminius Ungeist,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp