Description: I have created a few documents with LibreOffice Writer. When opening them today, I notice that the localised extra characters of my language (Norwegian) are changed to nonsensical characters. These are the æ, ø and å characters. Even when typing them out, as normal, æ turns into è, ø to ú, and å to ç. This also happens when creating a new, fresh document. (Funnily enough, copying and pasting them turns them into the correct letters here!) I have made no changes to LO lately except for changing the UI to English, but the Locale setting is still Norwegian – and I haven't run into this error before. Restarting in safe mode actually seems to 'fix' this problem – the characters appear correctly. However, if starting it normally, the weird characters are back again. Steps to Reproduce: 1. Try to type characters æ, ø & å into a document 2. 3. Actual Results: Æ, ø and å turns into weird, other characters Expected Results: I expect to see the actual characters I put in Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: .
Thank you for reporting the bug. I can not reproduce the bug in Version: 7.0.3.1 (x64) Build ID: d7547858d014d4cf69878db179d326fc3483e082 CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL Version: 7.2.0.0.alpha0+ (x64) Build ID: 761a672d62df1891b9f4f367a499b220ab2b33fa CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: CL
Created attachment 169285 [details] It shows the characters that are wrong and the right ones.
This only happens on one of my computers, as it turns out. The one where the bug appears is on a Microsoft Surface. For some reason, today, whilst opening an edited document (consisting of some tables and non-tables), some of the cells in the table treat the characters as normal. Whereas in the main body and other cells, æ ø å turns into gibberish again.
Lars, please try this if Safe mode is resolving your problem. Open LibreOffice, go to Help - Restart in Safe Mode and choose form here Factory Reset and check that 2 options from there. LibreOffice will be like a new installation. And on every opening everything will be ok. Wainting for your settings, and results.
BogdanB, I just tried this, and it does not solve the issue. Neither from previous documents or new ones. I find that particularly weird as restarting in secure mode *does* solve the problem temporarily.
Lars: do you also see the problem with a master build Win-x86_64@tb77-TDF from https://dev-builds.libreoffice.org/daily/master/current.html
Dear Lars, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Lars, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp