Description: The Page Format Size is set to A4 by default for US users. That is NOT the only issue with the Page Format settings, as the Margins: Normal(0.75") actually formats with the right page margin set at 0.79" for some reason (perhaps related to the wrong paper size for the US as indicated above; however, after changing that to Letter, the Normal(0.75") issue persists (although all the other margin default settings are correct)). Steps to Reproduce: 1. Go to Page Format Size. The US setting is mistakenly set for A4. 2. Select Margins: Normal(0.75") 3. Open a new blank document Actual Results: Note the incorrect margins of 0.79". Expected Results: Margins set to 0.75". Reproducible: Always User Profile Reset: No Additional Info: The only solution is to create your own default templates and/or never use the Normal(0.75") setting and opt for the Normal(1"), or some other, setting instead. OpenGL is not being used.
no repro (using a fresh user profile) Version: 7.0.4.2 Build ID: dcf040e67528d9187c66b2379df5ea4407429775 CPU threads: 8; OS: Linux 5.3; UI render: default; VCL: kf5 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded
Sorry, but I just rechecked and every default template I checked was set to A4 paper size instead of the Letter paper size used in the US, which I suspect is part of the issue with not only the right margin being messed up (set to 0.79" instead of 0.75") but also perhaps the issue I reported earlier concerning the text tearing issue (if it is indeed the result of a rounding error as suggested and the program is using the wrong paper size in its calculations (perhaps its not using the displayed paper size but remembering the default paper size)).
Thanks for reporting this issue. Could you please paste the info from Help - about LibreOffice ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the information has been provided
spokanemagneto, what version are you using? Maybe you are using an old version, and the problem is solved in a new version. Go to Help - About LibreOffice and copy that techincal info from there. And paste here in the bug report. Thanks
(In reply to Xisco Faulí from comment #3) > Thanks for reporting this issue. > Could you please paste the info from Help - about LibreOffice ? > > I have set the bug's status to 'NEEDINFO'. Please change it back to > 'UNCONFIRMED' once the information has been provided I am not sure I understand what you are getting at. Of what importance is the content of the help menu in resolving this issue? And, why can't you simply look at it yourself without me having to copy and paste it here? The fact is that the default paper size for the United States is Letter--not A4, which is a problem in and of itself, but I believe it is also a possible root cause of the incorrect margin issue (especially in the Normal(0.75") setting).
(In reply to BogdanB from comment #4) > spokanemagneto, what version are you using? Maybe you are using an old > version, and the problem is solved in a new version. > > Go to Help - About LibreOffice and copy that techincal info from there. And > paste here in the bug report. > > Thanks Please take note of the version listed above, directly below Product and then Component. This is the latest release version.
[Automated Action] NeedInfo-To-Unconfirmed
(In reply to QA Administrators from comment #7) > [Automated Action] NeedInfo-To-Unconfirmed I don't know what this means. Need info to confirm would make sense, but need info to unconfirm makes no sense. If this is in reference to Comment 5, I have no idea why this was being asked of me not only because the Help menu has nothing to do with the issue at hand but also, as far as I can tell, there is no way to copy the entire Help menu to a single file in order to paste it here. I just did another quick search of the Help menu, and not surprisingly I could not find anything that refers to this issue (the default paper size and templates in the US and/or the incorrect right margin when selecting the Normal(0.75") margins).
(In reply to Xisco Faulí from comment #3) > Thanks for reporting this issue. > Could you please paste the info from Help - about LibreOffice ? > > I have set the bug's status to 'NEEDINFO'. Please change it back to > 'UNCONFIRMED' once the information has been provided Ah, now I see what you were requesting. You did not mean for me to paste the Help menu itself. What you apparently meant to ask, and thus wanted to see, was the Help > About LibreOffice dialog box contents. There does not appear to be any way to copy and paste that dialog box.
Now I figured out how to copy that information you wanted from the dialog box. I never really took too much notice of that lone icon in the Help > About LibreOffice dialog box before because it appears to be grayed out (a functional product design issue that should be addressed, both on that particular drop-down menu page as well as on the online bug report page (i.e., there ought to be directions on where and how to obtain that Version Information on the bug report form to aid in the process for those reporting bugs)). Even if that icon did not appear to be grayed out, the reason I prefer drop-down menus over icons is because there is virtually no consistency from one program to another with regards the iconography, which means one spends more time pondering the meaning of the symbol instead of actually doing something productive. At any rate, for whatever it's worth, here is the information your requested: Version: 7.0.4.2 (x64) Build ID: dcf040e67528d9187c66b2379df5ea4407429775 CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: default; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded
I can confirm this. Both of my Windows 10 computers had their default page format changed from letter to A4 after the upgrade to version 7.0.5.2 (prior version 6.X). Information from Help->About: Version: 7.0.5.2 (x64) Build ID: 64390860c6cd0aca4beafafcfd84613dd9dfb63a CPU threads: 2; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded
I have the contrary for LibreOffice 7.1 and 7.2 in French: the default page size is set to Letter instead of A4. Version: 7.2.1.0.0+ / LibreOffice Community Build ID: 26adaed995097a160063b54a9d2a8d81b34f145d CPU threads: 8; OS: Linux 5.11; UI render: default; VCL: gtk3 Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR Ubuntu_20.04_x86-64 Calc: threaded Version: 7.1.7.0.0+ / LibreOffice Community Build ID: b8b3abc864e81c6ea76043a65ce234ada8651341 CPU threads: 8; OS: Linux 5.11; UI render: default; VCL: gtk3 Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR Ubuntu_20.04_x86-64 Calc: threaded Best regards. JBF
https://opengrok.libreoffice.org/xref/core/i18nutil/source/utility/paper.cxx?r=6d4a1716#227
(In reply to himajin100000 from comment #13) > https://opengrok.libreoffice.org/xref/core/i18nutil/source/utility/paper. > cxx?r=6d4a1716#227 Thank you very much! Added PAPERSIZE="a4" in .profile and export PAPERSIZE="a4" in .bashrc That solved the problem for me under Ubuntu 20.04 Best regards. JBF
(In reply to Jean-Baptiste Faure from comment #14) > (In reply to himajin100000 from comment #13) > > https://opengrok.libreoffice.org/xref/core/i18nutil/source/utility/paper. > > cxx?r=6d4a1716#227 > > Thank you very much! Added > PAPERSIZE="a4" > in .profile > and > export PAPERSIZE="a4" > in .bashrc > > That solved the problem for me under Ubuntu 20.04 > > Best regards. JBF Sorry, correct command in .profile is the same as in .bashrc. Best regards. JBF
Hello Bob, a new major release of LibreOffice is available since this bug was reported. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Dear Bob, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Bob, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp