Description: If I press CTRL+K in writer, it pops up a dialog where I can paste a URL. However, as soon as I paste a URL, LibreOffice freezes and then vanishes. There are no error messages. Steps to Reproduce: 1.Copy any youtube link in clipboard. 2.Press CTRL+K. The dialog box pops up. 3.Click in the "URL" input box. Press CTRL+V. Actual Results: LibreOffice freezes and then vanishes. There are no error messages. Expected Results: The link should be inserted in the "URL" input box. Reproducible: Always User Profile Reset: No Additional Info: [Information automatically included from LibreOffice] Locale: en-US Module: TextDocument OS: Windows 10 Home, 64 bit OS is 64bit: YES
On pc Debian x86-64 with master sources updated today + gen rendering, I don't reproduce this. Perhaps Windows only? Anyway, could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
@the first steps: 1. About using the latest version: I tried with the alpha (64 bit version) downloaded from the nightly server, and also the stable version 7.1.0.1 (64 bit version). Both have identical problem. 2. Can it be corrupted user profile? Every time I install LO, I uninstall the previous version first with CCleaner. (I do NOT restart the laptop after uninstallation, though.) So my user profile is supposed to be new (uncorrupted). 3. Can it be OpenGL? My Help > About LibreOffice dialog shows this: User Interface: UI render: Skia/Vulkan; VCL: win My Tools > Options >LibreOffice > View > Graphics output shows that the following checkboxes are enabled (ticked): 1. Use antialiasing 2. Use Skia for all rendering. The "Force skia software rendering" option is disabled. Below that, the GUI says, "skia is currently enabled". I do not know what this means. It does not match the text given in the guide. Probably this may be a problem (?). The GUI does not have "Use OpenGL for all rendering (on restart)" option at all. In fact, the word "OpenGL" is not found anywhere in the GUI. Please advise! ***** Both crash exactly the same way, on the same laptop having Windows 10, 64 bit. In fact, I discovered that I made a mistake in the bug description. The revised description is as follows: The dialog freezes when launched, and after a few seconds, the LibreOffice crashes (vanishes without any error message). We do not get a chance to paste the link at all.
(In reply to NarayanAras from comment #2) > @the first steps: > > 1. About using the latest version: > I tried with the alpha (64 bit version) downloaded from the nightly server, > and also the stable version 7.1.0.1 (64 bit version). Both have identical > problem. Ok > > 2. Can it be corrupted user profile? > Every time I install LO, I uninstall the previous version first with > CCleaner. (I do NOT restart the laptop after uninstallation, though.) So my > user profile is supposed to be new (uncorrupted). I'm not sure Ccleaner removes LO user profile https://wiki.documentfoundation.org/UserProfile#Windows so take the time to really apply https://wiki.documentfoundation.org/QA/FirstSteps#Corrupted_user_profile > > 3. Can it be OpenGL? > My Help > About LibreOffice dialog shows this: > User Interface: UI render: Skia/Vulkan; VCL: win > ... > The GUI does not have "Use OpenGL for all rendering (on restart)" option at > all. In fact, the word "OpenGL" is not found anywhere in the GUI. OpenGL has been removed in 7.X branch but we keep OpenGL part for the moment in the docs. For Skia, take a look at https://wiki.documentfoundation.org/QA/FirstSteps#Graphics-related_issues_.28Skia.29 Finally, if you installed specific fonts, please give a try after having disabled them.
Dear NarayanAras, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear NarayanAras, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp
I can't confirm it with https://cupcake-2048.com Version: 7.0.0.0.alpha0+ (x64) Build ID: 41177730421f9be9ad955766a5a19667d8003b11 CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: GL; VCL: win; Locale: de-DE (de_DE); UI-Language: en-GB Calc: threaded Do you recieve a crash report (please enable option in Tools => Option => LibreOffice => General)?