Bug 140380 - When using the save as function in Libre Writer 7.1 program locks up, only way out is to reboot the computer Repeatable error
Summary: When using the save as function in Libre Writer 7.1 program locks up, only wa...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.1.0.3 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-02-12 19:57 UTC by mtneer
Modified: 2022-09-02 03:39 UTC (History)
2 users (show)

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Description mtneer 2021-02-12 19:57:08 UTC
Description:
Version: 7.1.0.3 (x64) / LibreOffice Community
Build ID: f6099ecf3d29644b5008cc8f48f42f4a40986e4c
CPU threads: 8; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Opened document, saved then made changes and selected save as, system locks and no way to overcome but to reboot the computer, even task manager will not overcome. Restarting LibreOffice after the reboot, recovery tool kicks in.

Steps to Reproduce:
1.OPen existing document
2.Select save as
3.error

Actual Results:
Libre system locks up, reboot required to get out of Libre - Oh and the wheel of death occurs until you reboot.

Expected Results:
Save as new file name


Reproducible: Always


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
Version: 7.1.0.3 (x64) / LibreOffice Community
Build ID: f6099ecf3d29644b5008cc8f48f42f4a40986e4c
CPU threads: 8; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Comment 1 m_a_riosv 2021-02-14 00:48:41 UTC
Please test with a clean profile Menu/Help/Restart in Safe Mode
Comment 2 Buovjaga 2022-02-02 15:07:22 UTC
(In reply to m.a.riosv from comment #1)
> Please test with a clean profile Menu/Help/Restart in Safe Mode

Setting to needinfo while we wait for a reply. Does this also happen with 7.2?
Comment 3 QA Administrators 2022-08-02 03:31:17 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2022-09-02 03:39:29 UTC
Dear mtneer,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp