Description: I have a problem with Libreoffice, through the version that came with my Peach OSI TW 16.04(Xubuntu) 64 bit 6.2.2.8 to the snap version I just installed today 7.0.4.2. other people on the net have reported same problem with LibreOffice in Linux over several years/versions. I finally today got SANE(xsane) to see my scanner, Cannon PIXMA MG3070S, which previously only worked with the Scangear MP app supplied by Cannon, now it works with all apps using SANE - except for Libreoffice. In Libreoffice click Insert - media - scan - select source Nothing happens. No Errors or any popup. Could you look into this, thank you in advance. Jan Steps to Reproduce: 1.open Writer, new doc or old 2.click Insert-Media-Scan-Select source 3.Nothing happens Actual Results: Nothing Expected Results: scanner found Reproducible: Always User Profile Reset: No Additional Info: It should have searched for the scanner or at least have used xsane.
why do whiteboard state: QA;needsComment?
(In reply to Jan Broendum Johansson from comment #1) > why do whiteboard state: QA;needsComment? This indicates, that bug has been reported at least two weeks ago and noone has commented on it.
Please search in existing bugs, I see two for scanner, if all is the same problem and if this is a duplicate.
Well, could you link to them if you see them and could you tell me wjy it's not being fixed if existing? Thank you in advance Jan Ps. general rule in bug tracking is to open your own thread, not piggyback on someone elses because not all scenarios is the same.
[Automated Action] NeedInfo-To-Unconfirmed
https://bugs.documentfoundation.org/show_bug.cgi?id=120912 https://bugs.documentfoundation.org/show_bug.cgi?id=112296 Lo is volunteer driven. So bug can be fixed in 5 days or not fixed in 10 years. When bug is for scanner, rarely will volunteer tester have it. So in this case it's better to check existing bugs, write there and follow.
From Ordisimo on Github who has confirmed this bug to be existing in newer LO but not in 6.4: Ordissimo commented 6 days ago With libreoffice6.4 I can scan with the ESCL driver. On ubuntu 20.04, I downloaded the last version of libreoffice7.1, I can't scan. I noted the error encountered. Add my feedback and the link on the open issue on scangearmp2, it gives a start answer to the problem. https://github.com/Ordissimo/scangearmp2/issues/35#issuecomment-792218708
Although Ordissimo hasn't commented in bugzilla, I think it is justified to set status to NEW. => NEW because of comment 7.
Version: 7.1.2.2 / LibreOffice Community Build ID: 5751006d328844ba3fa6124ed263bbf122f0788a CPU threads: 2; OS: Linux 4.4; UI render: default; VCL: gtk3 Locale: en-GB (en_GB.UTF-8); UI: en-US Calc: threaded Even after update I still can't scan into LO writer, is anyone looking into why this is happening? With kind regards Jan
Dear Jan Broendum Johansson, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug