Bug 140481 - corrupted menus
Summary: corrupted menus
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.0.0.0.alpha0+
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-02-17 17:33 UTC by JBr
Modified: 2021-04-27 14:30 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:


Attachments
menus appear corrupted since version 7.0 (295.93 KB, image/jpeg)
2021-02-17 17:35 UTC, JBr
Details

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Description JBr 2021-02-17 17:33:16 UTC
Description:
as of release 7.0 and all newer, all the menus are corrupted, not readable.
When starting in safe mode, the menus appear clear readable.

Steps to Reproduce:
1. install version 6.7.4 - works fine
2. install version 7.0 or later incl. 7.1 corrupted menus
3. installation on laptop, same windows version and libre office, everything fine

Switcing back to version 6.4.7 - everything fine

Actual Results:
starting version 7.0 or later in safe mode - menus clear and readable


Expected Results:
hopefully normal start without safe mode should lead to normal application appearence.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Maybe depends on grafic adapter?
Using nvidia geforce GTX 1050 Ti
Comment 1 JBr 2021-02-17 17:35:02 UTC
Created attachment 169831 [details]
menus appear corrupted since version 7.0
Comment 2 BogdanB 2021-02-17 17:58:02 UTC
Try 7.0 -Help - Restart in Safe Mode - Factory settings and check that 2 options from there.
Everything should be fine.
Comment 3 JBr 2021-02-17 18:19:19 UTC
Thanks for the hint.

Tried --safe mode and factory settings with both options checked.
Corrupted menus remain.

Also tried complete remove and new installation of Libre Office. Same effect - corrupt menus.
Comment 4 Xisco Faulí 2021-02-18 10:17:45 UTC
Thanks for reporting this issue.
Could you please paste the info from Help - about LibreOffice ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the information has been provided
Comment 5 JBr 2021-02-18 10:31:49 UTC
Here is the Version info - tried the actual version and reproduced the issue.


Version: 7.1.0.3 (x64) / LibreOffice Community
Build ID: f6099ecf3d29644b5008cc8f48f42f4a40986e4c
CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: default; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: threaded
Comment 6 JBr 2021-03-10 18:03:09 UTC
Problem still exists.
Using LibreOffice on this system and latest version 7.1.0.3 only in safe mode possible. Otherwise with normal start still corrupted menus.

Any further ideas?
Thanks if there mabe any new hints.
Comment 7 mulla.tasanim 2021-03-16 21:24:21 UTC
Thank you for reporting the bug. 

I can not reproduce the bug in

Version: 7.0.3.1 (x64)
Build ID: d7547858d014d4cf69878db179d326fc3483e082
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win
Locale: nb-NO (en_US); UI: en-US
Calc: CL

Version: 7.2.0.0.alpha0+ (x64)
Build ID: 761a672d62df1891b9f4f367a499b220ab2b33fa
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL
Comment 8 Matt K 2021-04-03 00:53:02 UTC
No repro using nvidia geforce GTX 1080 Ti (driver version 465.89) with

Version: 7.2.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: 5707ec3303f8215af91aac7d7f7cc29bf67b6c99
CPU threads: 12; OS: Windows 10.0 Build 19041; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL
Comment 9 JBr 2021-04-27 08:34:32 UTC
(In reply to Matt K from comment #8)
> No repro using nvidia geforce GTX 1080 Ti (driver version 465.89) with
> 
> Version: 7.2.0.0.alpha0+ (x64) / LibreOffice Community
> Build ID: 5707ec3303f8215af91aac7d7f7cc29bf67b6c99
> CPU threads: 12; OS: Windows 10.0 Build 19041; UI render: Skia/Vulkan; VCL:
> win
> Locale: en-US (en_US); UI: en-US
> Calc: CL

Solved:

Updated to 7.1.3.1
Version: 7.1.3.1 (x64) / LibreOffice Community
Build ID: fa76d07d7006a0e2866c3247cef2d5eb55ae8369
CPU threads: 4; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: CL

And updated nvidia driver to version 466.11

Everything works fine, LibreOffice starts with clear and readable menus.

Thank you for your support.
Take care.