Description: It crashes when I open the help window (F1) but nothing more Steps to Reproduce: 1. Keep pressing F1 until it crashes. Actual Results: I close all windows, reopen free office and retrieve the saved document automatically (with automatic backup) Expected Results: I don't know what to say. Not crash, I don't see what I can answer Reproducible: Always User Profile Reset: No Additional Info: Version: 7.1.0.3 (x64) / LibreOffice Community Build ID: f6099ecf3d29644b5008cc8f48f42f4a40986e4c CPU threads: 8; OS: Windows 10.0 Build 18363; UI render: Skia/Raster; VCL: win Locale: fr-FR (fr_FR); UI: fr-FR Calc: CL
~Observations~ I was not able to reproduce the crash with the information provided in the description. I tried to reproduce this in two ways: First Way 1. Opening a saved document in Writer. 2. Pressing F1 multiple times. Second Way 1. Opening Writer 2. Pressing F1 multiple times. ~ENVIRONMENT FOR TEST WITH LIBREOFFICE IN FRENCH~ Operating system: Windows 10 Home Edition 64-bit Version: 7.1.0.3 (x64) / LibreOffice Community Build ID: f6099ecf3d29644b5008cc8f48f42f4a40986e4c CPU threads: 8; OS: Windows 10.0 Build 18363; UI render: Skia/Vulkan; VCL: win Locale: fr-FR (fr_FR); UI: fr-FR Calc: threaded I also tried this in the english version of LibreOffice and was not able to reproduce the crash. ~ENVIRONMENT FOR TEST WITH LIBREOFFICE IN ENGLISH~ Operating system: Windows 10 Home Edition 64-bit Version: 7.1.0.3 (x64) / LibreOffice Community Build ID: f6099ecf3d29644b5008cc8f48f42f4a40986e4c CPU threads: 8; OS: Windows 10.0 Build 18363; UI render: Skia/Vulkan; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded Additional Information: I downloaded the french help package (LibreOffice_7.1.0_Win_x64_helppack_fr.msi) for the first test, andthe english help package (Additional Information: I downloaded the french help package (LibreOffice_7.1.0_Win_x64_helppack_fr.msi) for the second one.
In fact I didn't press F1 several times. I kept pressing F1 until the crash (for several seconds).
Created attachment 170001 [details] bt with debug symbols On pc Debian x86-64 with master sources updated yesterday, I could reproduce this.
I do reproduce it in Version: 7.1.0.3 (x86) / LibreOffice Community Build ID: f6099ecf3d29644b5008cc8f48f42f4a40986e4c CPU threads: 2; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: Skia/Raster; VCL: win Locale: es-ES (es_ES); UI: es-ES Calc: threaded but not in Version: 7.2.0.0.alpha0+ / LibreOffice Community Build ID: af64bc49d872d8a040d66387303def98eae5cd51 CPU threads: 4; OS: Linux 5.7; UI render: default; VCL: x11 Locale: en-US (en_US.UTF-8); UI: en-US Calc: threaded
this looks similar to bug 141166 *** This bug has been marked as a duplicate of bug 141166 ***
juliens bt looks like on pressing F1 the help window is launched, there is a yield, another F1 is seen and help window is launched while the help window is being launched, etc
https://gerrit.libreoffice.org/c/core/+/112804 likely solves julien's bt, but its not to certain that it has an effect on other platforms like the original windows report
but it is plausible it has an effect there too
Caolán McNamara committed a patch related to this issue. It has been pushed to "master": https://git.libreoffice.org/core/commit/60dd4825ba8fbab211fbb31961ea11873406a280 tdf#140539 don't allow help to be relaunched during launch It will be available in 7.2.0. The patch should be included in the daily builds available at https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: https://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
done in master, backport to 7-1 in gerrit
Caolán McNamara committed a patch related to this issue. It has been pushed to "libreoffice-7-1": https://git.libreoffice.org/core/commit/c83fc23a69949a8408c9e4ad8dc19ee9fa9d82a1 tdf#140539 don't allow help to be relaunched during launch It will be available in 7.1.3. The patch should be included in the daily builds available at https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: https://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.
Caolán McNamara committed a patch related to this issue. It has been pushed to "libreoffice-7-1-2": https://git.libreoffice.org/core/commit/497610cfa5aea65d7f95966a54498b279f598631 tdf#140539 don't allow help to be relaunched during launch It will be available in 7.1.2. The patch should be included in the daily builds available at https://dev-builds.libreoffice.org/daily/ in the next 24-48 hours. More information about daily builds can be found at: https://wiki.documentfoundation.org/Testing_Daily_Builds Affected users are encouraged to test the fix and report feedback.