Description: When I click in Libre Office icon, a new windows white window open. In the window title bar is displayed: Libre Office Not Responding (in portuguese: Libre Office Não Está Respondendo). I live in Brazil and installed Libre office em portuguese. Hardware: HP Pro 3410 SFF CPU, Intel Core i3 processor, 64, 8 Gb of RAM. Formatted HD, rsisntalado Windows 7 Professional Original, upgraded to Windows 10 Pro (windows Center Media creation). Updated drivers, Java 8 version 281 installed, Norton 360 Antivirus installed Steps to Reproduce: 1.Every time 2.Ctrl+Alt+Del 3.Ende the task (Libre Office) Actual Results: In the Safe Mode, I can open the aplications (Calc, Write) Expected Results: I would like to get help using Libre Office in normal mode. Reproducible: Always User Profile Reset: Yes Additional Info: I would like to get help using Libre Office in normal mode.
Created attachment 169949 [details] Frozen screen, Libre Office does not start.
(In reply to Marcos from comment #0) > 3.Ende the task (Libre Office) > > Actual Results: > In the Safe Mode, I can open the aplications (Calc, Write) > Try to disable Vulkan/Skia (Start safe mode, select option "Configure" and option "Disable hardware acceleration (OpenGL, OpenCL, Vulkan)" and click button "Apply Changes and Restart"). Does that fix your problem?
Hello, While I'm not the original creator of this bug, I am having exactly the same issue: LibreOffice starts and almost immediately the system displays "LibreOffice does not respond" Even opening it in safe mode displays the same message. I have reset my user profile (by changing the profile folder name). Disabling hardware acceleration does not change anything. I'm on Fedora 35 (5.14.16-301.fc35) and using LibreOffice 7.2.2.2. The system is a fresh install (I upgraded to Fedora 35 by formatting the disk and making a fresh install). I don't remember having the issue before upgrading. Regards, Piratmac
Hi Marcos and Piratmac Please install a LibreOffice version that is still actively developed (7.4 or 7.5) and please let us know if you can still reproduce your issue. If you still have the same issue, please share exactly which version you used and what operating system (and version) you are using. Furthermore, Piratmac, for issues of this type, I would probably open a different report if you are using a different operating system. Marcos is on Windows. Thank you!
Dear Marcos, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Marcos, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp