Bug 140733 - Crash in: vcl::Window::GetPointerPosPixel
Summary: Crash in: vcl::Window::GetPointerPosPixel
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
7.1.0.3 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-03-01 11:40 UTC by opensuse.lietuviu.kalba
Modified: 2021-11-28 04:08 UTC (History)
3 users (show)

See Also:
Crash report or crash signature: ["vcl::Window::GetPointerPosPixel"]


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Description opensuse.lietuviu.kalba 2021-03-01 11:40:51 UTC
This bug was filed from the crash reporting server and is br-3362ae6d-bdda-48fe-a7bb-02570f87b04e.
=========================================

I worked in multiple windows, in dual monitor setup (sided-by-side, not duplicating view). Seems I just moved mouse at some corner while popup of other program ("SafeEyes" as remainder to make break) over entire screen appeared.


There are more reports with same signature:
https://crashreport.libreoffice.org/stats/signature/vcl::Window::GetPointerPosPixel
Comment 1 Xisco Faulí 2021-03-01 12:01:34 UTC
Thanks for reporting this issue.
Could you please paste the info from Help - about LibreOffice ?

I have set the bug's status to 'NEEDINFO'. Please change it back to
'UNCONFIRMED' once the information has been provided
Comment 2 opensuse.lietuviu.kalba 2021-03-01 12:07:16 UTC
Version: 7.1.0.3 / LibreOffice Community
Build ID: f6099ecf3d29644b5008cc8f48f42f4a40986e4c
CPU threads: 4; OS: Linux 5.3; UI render: GL; VCL: kf5
Locale: lt-LT (lt_LT.UTF-8); UI: lt-LT
Calc: threaded
Comment 3 Julien Nabet 2021-03-02 17:56:14 UTC
Just for the test, could you try this:
- open a terminal/console
- export SAL_USE_VCLPLUGIN=gen && soffice --calc
- reproduce the bug

The goal is to know if it's qt/kf5 LO implementation related.
Comment 5 Julien Nabet 2021-03-02 19:34:36 UTC
Ok don't bother with gen rendering test then.
Comment 6 Michael Weghorn 2021-03-19 05:10:40 UTC
Removing from the kf5 metabug again, since backtrace doesn't look particularly kf5-specific, and it happens with gtk3 as well (s. comment 4).
Comment 7 Xisco Faulí 2021-04-30 10:06:19 UTC
Looking at https://crashreport.libreoffice.org/stats/signature/vcl::Window::GetPointerPosPixel, it seems the issue is not reproducible in Libreoffice 7.1.1.2 nor 7.1.2.2

Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Comment 8 QA Administrators 2021-10-28 04:15:31 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2021-11-28 04:08:21 UTC
Dear opensuse.lietuviu.kalba,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp