Bug 140801 - https://crashreport.libreoffice.org/stats/crash_details/4a366984-06ba-47f4-bb13-916e3b1413cc
Summary: https://crashreport.libreoffice.org/stats/crash_details/4a366984-06ba-47f4-bb...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.1.0.3 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-03-04 17:21 UTC by sandy_lafave
Modified: 2021-10-02 03:40 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description sandy_lafave 2021-03-04 17:21:49 UTC
Description:
I have only one Writer file. When I clicked to open file FILEOPEN, Writer crashed. Bug report URL is on Summary line above, but I will repeat it here:
https://crashreport.libreoffice.org/stats/crash_details/4a366984-06ba-47f4-bb13-916e3b1413cc

Steps to Reproduce:
1.Click on LibreOffice icon
2.Click on image of file
3. System reports file is read-only (this does not seem right).
4. Click to open file.

Actual Results:
1.Click on LibreOffice icon
2.Click on image of file
3.Error message with link to file listed in summary above

Expected Results:
1.Click on LibreOffice icon
2.Click on image of file
3.File opens


Reproducible: Couldn't Reproduce


User Profile Reset: No



Additional Info:
File should have opened.

I do not know why file was read-only.
Comment 1 Julien Nabet 2021-03-04 18:50:09 UTC
First you can try https://wiki.documentfoundation.org/QA/FirstSteps
but if you even don't know how to reproduce this, it'll be almost impossible to fix something here.

Let's put NEEDINFO for the moment.
Comment 2 QA Administrators 2021-09-01 04:18:33 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2021-10-02 03:40:40 UTC
Dear sandy_lafave,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp