Bug 141108 - During fileopen of Writer, the application crashes upon enable macros
Summary: During fileopen of Writer, the application crashes upon enable macros
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.1.1.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-03-19 12:55 UTC by Charles R. Francis
Modified: 2022-04-12 04:38 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
Office Correspondence template (22.91 KB, application/vnd.oasis.opendocument.text-template)
2021-08-27 12:19 UTC, Charles R. Francis
Details

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Description Charles R. Francis 2021-03-19 12:55:52 UTC
When opening Writer using a template for letter writing and enabling macros to insert data such as addresses or any other, the application immediately crashes and a crash report is created and sent.  This occurred in LO7.1.1.2 and is now happening in LO 7.1.2.1. I do not know if it goes back to an earlier version.  If I do not enable macros, the application goes ahead and opens the document, but if I hit the Data Sources icon, the crash occurs again.  I am using the latest version of Windows 10 with the latest updates.  I have not tested this on my Linux machine at home yet.
Comment 1 Dieter 2021-04-03 10:56:20 UTC
Thank you for reporting the bug. Could you please add the link to the crash report and perhaps attach a sample document, as this makes it easier for us to verify the bug. 
=> NEEDINFO
Comment 2 Charles R. Francis 2021-08-27 12:19:49 UTC
Created attachment 174578 [details]
Office Correspondence template

I have experienced this bug since the version following 7.0.4.2 [LO last stable version].  I start the application, select a template, select enable macros, and the application crashes.  I have also tried a blank writer document under Create and selected the data icon and the application crashes as well.  After each installation from LO 7.0.4.2 I have tested the attached template with the new LO version and each time it has crashed.
I have LODev 7.3.0.0 on the computer as well, and it does not crash when starting the template, but I notice that the dialogue to enable macros is different on the LODev from the LO versions.
Comment 3 QA Administrators 2021-08-28 03:54:39 UTC Comment hidden (obsolete)
Comment 4 Charles R. Francis 2021-09-11 13:24:20 UTC
Just checked the latest version of LO 7.2.1.2 after installing this morning.  The same action occurs with respect to the collapse of the application when opening a file with a macro being enabled.  see previous report dated 2021-03-19.  It seems to me that this is more than of medium importance in the proper functioning of the program so I have up-marked it to major.  Although I have uploaded my template in the past, you will need to have registered databases attached.  The ones attached are addresses and CRF-A which is a database of project information which has proprietary information on it.
Comment 5 Dieter 2021-09-12 09:23:25 UTC
No crash with template from attachment 174578 [details] and

Version: 7.2.1.2 (x64) / LibreOffice Community
Build ID: 87b77fad49947c1441b67c559c339af8f3517e22
CPU threads: 4; OS: Windows 10.0 Build 19043; UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: en-GB
Calc: threaded

To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile (https://wiki.documentfoundation.org/UserProfile) and re-test?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present.
Comment 6 QA Administrators 2022-03-12 03:38:17 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2022-04-12 04:38:33 UTC
Dear Charles R. Francis,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp