Situation: LibreOffice notified me that an update was available and I downloaded it using the torrent.
Expectation: I open the .msi file, it asks me to close documents if necessary, a progress bar will fill up, and documents will be reopened in the new version if applicable. No further interaction necessary, no need to re-check configuration settings, everything is kept as is.
What actually happens: The installer window pops up as if I'm installing it for the first time. I have to check all the installation configuration settings; some were wrong. It doesn't ask me to close documents and then complains that certain files are still in use. A progress bar fills up and clears and fills up again multiple times, making the progress bar worthless.
Why this matters: It discourages users from updating.
Steps to Reproduce:
1. Wait until update icon appears on menubar.
2. Click the icon.
3. Click the torrent.
4. Wait until torrent is finished.
5. Open .msi file.
Installer window with problems as described above.
Simple update as described above.
User Profile Reset: No
Version: 22.214.171.124 (x64)
Build ID: 64390860c6cd0aca4beafafcfd84613dd9dfb63a
CPU threads: 8; OS: Windows 10.0 Build 19042; UI render: Skia/Raster; VCL: win
Locale: nl-NL (nl_NL); GI: nl-NL
There is only so much hand holding we can do. Simply put DO NOT UPDATE LibreOffice (or any Windows program for that matter) when it has components running (here the soffice.bin of the core LO program, a common gotcha with the Quick Start open).
We could add additional MS Installer MSI logic to check for running application--but beyond that NOT A BUG.
As to an enhancement, not much value in trying to make this facet of UI seamless--more to the point is solving incremental updates as for bug 54242
IMHO => WF
(In reply to jopes79264 from comment #0)
> I have to check all the installation configuration
> settings; some were wrong.
This is unexpected. And you need to not mix different things into one report - this specific issue is generally expected to be OK, and correctly migrate the state of installed components - so please file a specific bug related to this, mentioning the originally installed version and its component set; new installed version; and which components were automatically pre-selected.
@jopes79264, were you perhaps updating from a 6.4 installation to the 7.0.5 release indicated? Or was this fully between 7.0 releases?
And you wouldn't happen to have captured an MSI verbose installation log (which required a command line launch). So probably not, right?
(In reply to V Stuart Foote from comment #3)
> @jopes79264, were you perhaps updating from a 6.4 installation to the 7.0.5
> release indicated? Or was this fully between 7.0 releases?
> And you wouldn't happen to have captured an MSI verbose installation log
> (which required a command line launch). So probably not, right?
NEEDINFO while we wait for jopes to reply
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