Bug 141287 - Writer - freeze when paste an image from the clipboard
Summary: Writer - freeze when paste an image from the clipboard
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.1.1.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-03-27 14:22 UTC by h.robin07
Modified: 2021-11-28 04:09 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
alert when libreoffice installation (57.75 KB, image/png)
2021-03-27 14:25 UTC, h.robin07
Details
writer document freezed when image clipboard pasting (52.44 KB, image/png)
2021-03-27 14:31 UTC, h.robin07
Details
history of windows update with endest big one (80.68 KB, image/png)
2021-03-28 07:58 UTC, h.robin07
Details
windows basic application for create an image file (21.58 KB, image/png)
2021-03-28 08:04 UTC, h.robin07
Details
Windows version used (22.59 KB, image/png)
2021-03-28 08:10 UTC, h.robin07
Details

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Description h.robin07 2021-03-27 14:22:06 UTC
Description:
with LibreOffice_7.1.1_Win_x64.msi

At the installation alert message  "can't create shortcut Math.lnk"  and for all application into LibreOffice (Writer ...)

when paste an image into clipboard in the document on writer application, the window is freeze and looks like non stop loop actived window. 
After kill application and restart the reparation of the documentexecute.

the paste image is not save into the repared documen

  

Steps to Reproduce:
1. open exist writer document with Writer application
2. make a screenshot
3. paste into paint application
4. cut (into clipboard)a part of the image into paint application
5. paste (the clipboard) into writer document
6. bug arrived

Actual Results:
status aof the writer application windos with the status "not response"

Expected Results:
kill the writer application with task manager


Reproducible: Always


User Profile Reset: No



Additional Info:
at reopen the document, libre office make a reparation of the writer document which doing freeze
Comment 1 h.robin07 2021-03-27 14:25:09 UTC
Created attachment 170785 [details]
alert when libreoffice installation
Comment 2 h.robin07 2021-03-27 14:31:08 UTC
Created attachment 170786 [details]
writer document freezed when image clipboard pasting
Comment 3 Roman Kuznetsov 2021-03-27 21:07:18 UTC
What a paint application do you mean? What OS do you use?
Comment 4 h.robin07 2021-03-28 07:58:41 UTC
Created attachment 170792 [details]
history of windows update with endest big one
Comment 5 h.robin07 2021-03-28 08:00:55 UTC
one day after tyhe bug appears a big window update be auto installed (see image 3)

when the bug appears a work alse with python 3.9 and paint

screenshot is made with [Screenprint] touch
Comment 6 h.robin07 2021-03-28 08:04:31 UTC
Created attachment 170793 [details]
windows basic application for create an image file
Comment 7 h.robin07 2021-03-28 08:10:38 UTC
Created attachment 170794 [details]
Windows version used
Comment 8 Roman Kuznetsov 2021-03-28 08:38:03 UTC
Mike, can you please look at it? I don't have Win10 here
Comment 9 Xisco Faulí 2021-04-30 09:48:14 UTC
Hello h.robin07@laposte.net,
is this issue still reproducible with the installer of LibreOffice 7.1.2.2 from https://www.libreoffice.org/download/download/ ?
Comment 10 QA Administrators 2021-10-28 04:16:13 UTC Comment hidden (obsolete)
Comment 11 QA Administrators 2021-11-28 04:09:18 UTC
Dear h.robin07,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp