Bug 141509 - macOS: Document looks weird on external Apple LED Cinema Display bot not the MBP display
Summary: macOS: Document looks weird on external Apple LED Cinema Display bot not the ...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.0.4.2 release
Hardware: All macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-04-06 09:15 UTC by Fredrik
Modified: 2021-11-04 04:10 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
This is the weird looking doc on external display (610.32 KB, image/png)
2021-04-06 09:16 UTC, Fredrik
Details
This is the normal looking doc on the MBP screen (1.98 MB, image/png)
2021-04-06 09:17 UTC, Fredrik
Details

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Description Fredrik 2021-04-06 09:15:19 UTC
Description:
I have a MacBook Pro, and en external Apple LED Cinema Display. 

When I open Libre Office text docs, and they open up on my external screen, the docs look weird - see image. When it looks like this I can't work with it. Can't write. 

If I move it to the smaller mac book pro screen the doc "corrects" itself and looks normal. And I can work on it. 

When I open the doc and it opens on my smaller MBP screen I can work on it. If I move it to the bigger external screen, I can work on it. 

So the problem only seems to occur when the document opens up on the large external Apple LED Cinema Display screen. 

Actual Results:
Happens all the time

Expected Results:
normal doc


Reproducible: Always


User Profile Reset: No



Additional Info:
[Information automatically included from LibreOffice]
Locale: sv
Module: TextDocument
[Information guessed from browser]
OS: Mac OS X (All) 11.2.3
OS is 64bit: no
Libre office version 7.0.4.4.
Comment 1 Fredrik 2021-04-06 09:16:49 UTC
Created attachment 170973 [details]
This is the weird looking doc on external display
Comment 2 Fredrik 2021-04-06 09:17:29 UTC
Created attachment 170974 [details]
This is the normal looking doc on the MBP screen
Comment 3 Fredrik 2021-04-06 09:18:11 UTC
Thanks for looking into this :)
Comment 4 steve 2021-04-06 09:47:45 UTC
Please update to 7.1.2 and let us know if that resolves the problem for you.
Comment 5 QA Administrators 2021-10-04 03:46:40 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2021-11-04 04:10:55 UTC
Dear Fredrik,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp