Bug 141526 - File->Wizards->Document Converter... does nothing if Controlled folder access is active on Windows
Summary: File->Wizards->Document Converter... does nothing if Controlled folder access...
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
7.2.0.0.alpha0+
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Wizard
  Show dependency treegraph
 
Reported: 2021-04-07 06:41 UTC by Matt K
Modified: 2025-01-27 03:10 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description Matt K 2021-04-07 06:41:05 UTC
Description:
Launch and try to select the menu for File->Wizards->Document Converter..., observe nothing happens.  I'm using Windows 10 64-bit.

Steps to Reproduce:
1. Launch soffice.exe
2. Select menu for File->Wizards->Document Converter...

Actual Results:
Nothing happens

Expected Results:
Something happens to display to or inform/notify the user


Reproducible: Always


User Profile Reset: Yes



Additional Info:
I have "Controlled folder access" turned on in Windows OS security settings and get notifications about blocked folder access for soffice.bin.

Version: 7.2.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: da6c70efbc991f1fc61aace267dd4f972dedce6c
CPU threads: 12; OS: Windows 10.0 Build 19041; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL
Comment 1 Xisco Faulí 2021-04-07 06:58:56 UTC
> Additional Info:
> I have "Controlled folder access" turned on in Windows OS security settings
> and get notifications about blocked folder access for soffice.bin.

Is the dialog displayed if you disable it ?

I can't reproduce it in

Version: 7.2.0.0.alpha0+ / LibreOffice Community
Build ID: c47ad11f8c2e917adebbd5d7b3a3ef6cc4b3e670
CPU threads: 4; OS: Linux 5.7; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
Comment 2 Matt K 2021-04-08 00:14:34 UTC
(In reply to Xisco Faulí from comment #1)
> > Additional Info:
> > I have "Controlled folder access" turned on in Windows OS security settings
> > and get notifications about blocked folder access for soffice.bin.
> 
> Is the dialog displayed if you disable it ?

Yes it works if I disable it.  I would expect to get an error message though when it is enabled.
Comment 3 raal 2022-01-24 17:47:14 UTC
So we can close bug, it's windows fail?

https://support.microsoft.com/en-us/windows/allow-an-app-to-access-controlled-folders-b5b6627a-b008-2ca2-7931-7e51e912b034

Occasionally, an app that is safe to use will be identified as harmful. This happens because Microsoft wants to keep you safe and will sometimes err on the side of caution; however, this might interfere with how you normally use your PC. You can add an app to the list of safe or allowed apps to prevent them from being blocked.
Comment 4 Matt K 2022-08-09 19:31:13 UTC
I think it shouldn't silently fail.  Something should happen to display to or inform/notify the user.
Comment 5 Buovjaga 2023-01-26 11:14:05 UTC
(In reply to Matt K from comment #4)
> I think it shouldn't silently fail.  Something should happen to display to
> or inform/notify the user.

Dev chat agrees -> NEW
Comment 6 Mike Kaganski 2023-01-26 11:30:53 UTC
Which folders are accessed and blocked BTW? Maybe we can also check if they *need* to be accessed in the first place?
Comment 7 QA Administrators 2025-01-27 03:10:48 UTC
Dear Matt K,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


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Warm Regards,
QA Team

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