Bug 141526 - File->Wizards->Document Converter... does nothing if Controlled folder access is active on Windows
Summary: File->Wizards->Document Converter... does nothing if Controlled folder access...
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
7.2.0.0.alpha0+
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Wizard
  Show dependency tree / graph
 
Reported: 2021-04-07 06:41 UTC by Matt K
Modified: 2023-01-27 23:17 UTC (History)
3 users (show)

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Description Matt K 2021-04-07 06:41:05 UTC 
Description:
Launch and try to select the menu for File->Wizards->Document Converter..., observe nothing happens.  I'm using Windows 10 64-bit.

Steps to Reproduce:
1. Launch soffice.exe
2. Select menu for File->Wizards->Document Converter...

Actual Results:
Nothing happens

Expected Results:
Something happens to display to or inform/notify the user


Reproducible: Always


User Profile Reset: Yes



Additional Info:
I have "Controlled folder access" turned on in Windows OS security settings and get notifications about blocked folder access for soffice.bin.

Version: 7.2.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: da6c70efbc991f1fc61aace267dd4f972dedce6c
CPU threads: 12; OS: Windows 10.0 Build 19041; UI render: Skia/Vulkan; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: CL
Comment 1 Xisco Faulí 2021-04-07 06:58:56 UTC 
> Additional Info:
> I have "Controlled folder access" turned on in Windows OS security settings
> and get notifications about blocked folder access for soffice.bin.

Is the dialog displayed if you disable it ?

I can't reproduce it in

Version: 7.2.0.0.alpha0+ / LibreOffice Community
Build ID: c47ad11f8c2e917adebbd5d7b3a3ef6cc4b3e670
CPU threads: 4; OS: Linux 5.7; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
Comment 2 Matt K 2021-04-08 00:14:34 UTC 
(In reply to Xisco Faulí from comment #1)
> > Additional Info:
> > I have "Controlled folder access" turned on in Windows OS security settings
> > and get notifications about blocked folder access for soffice.bin.
> 
> Is the dialog displayed if you disable it ?

Yes it works if I disable it.  I would expect to get an error message though when it is enabled.
Comment 3 raal 2022-01-24 17:47:14 UTC 
So we can close bug, it's windows fail?

https://support.microsoft.com/en-us/windows/allow-an-app-to-access-controlled-folders-b5b6627a-b008-2ca2-7931-7e51e912b034

Occasionally, an app that is safe to use will be identified as harmful. This happens because Microsoft wants to keep you safe and will sometimes err on the side of caution; however, this might interfere with how you normally use your PC. You can add an app to the list of safe or allowed apps to prevent them from being blocked.
Comment 4 Matt K 2022-08-09 19:31:13 UTC 
I think it shouldn't silently fail.  Something should happen to display to or inform/notify the user.
Comment 5 Buovjaga 2023-01-26 11:14:05 UTC 
(In reply to Matt K from comment #4)
> I think it shouldn't silently fail.  Something should happen to display to
> or inform/notify the user.

Dev chat agrees -> NEW
Comment 6 Mike Kaganski 2023-01-26 11:30:53 UTC 
Which folders are accessed and blocked BTW? Maybe we can also check if they *need* to be accessed in the first place?