Bug 141555 - New document has caret in awkward position and paper view is not centered
Summary: New document has caret in awkward position and paper view is not centered
Status: NEEDINFO
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.1.2.2 release
Hardware: x86-64 (AMD64) macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-04-08 06:42 UTC by Wolfgang Fahl
Modified: 2024-06-15 21:14 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:


Attachments
ScreenShot (83.03 KB, image/png)
2021-04-08 06:44 UTC, Wolfgang Fahl
Details
ScreenShot2 (11.50 KB, image/png)
2021-04-08 06:48 UTC, Wolfgang Fahl
Details
screenshot not centeed and ugly icon (234.90 KB, image/png)
2022-02-08 10:19 UTC, Ronan
Details
popup problem (305.85 KB, image/png)
2022-02-08 10:24 UTC, Ronan
Details

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Description Wolfgang Fahl 2021-04-08 06:42:44 UTC
Description:
on macOS Catalina 10.15.7 with a freshly installed Libre office 7.1.1.2
a new writer document shows in an awkward way.

Steps to Reproduce:
1. install libre office
2. create new writer document


Actual Results:
I'd love to supply a screen shot here but don't know how to do this so i can only describe that there are three UI elements visisble which don't give a proper WYSIWYG experience of a new document. There is some kind of anchor on the right a flashing care in the middle and a white paper background on the right. This is not the experience i'd expect

Expected Results:
A proper WYSIWYG centered paper display with the ui elements positioned so that typing can begin


Reproducible: Always


User Profile Reset: No



Additional Info:
What are you expecting in other information?
Comment 1 Wolfgang Fahl 2021-04-08 06:44:40 UTC
Created attachment 171023 [details]
ScreenShot
Comment 2 Wolfgang Fahl 2021-04-08 06:47:28 UTC
After adding a table the UI continues to behave awkwardly. The view "jump" back and for between being centered and right aligned. When scrolling the display get's out of sync and looks awkard. See ScreenShot 2
Comment 3 Wolfgang Fahl 2021-04-08 06:48:07 UTC
Created attachment 171024 [details]
ScreenShot2
Comment 4 Wolfgang Fahl 2021-04-08 06:49:03 UTC
at this point the software is unusable for me in this environment. That's frustrating after just a few minutes of trying it out.
Comment 5 Xisco Faulí 2021-04-08 07:44:12 UTC
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Comment 6 QA Administrators 2021-10-06 03:48:38 UTC Comment hidden (obsolete)
Comment 7 Wolfgang Fahl 2021-10-06 13:58:21 UTC
I am not prepared to do the experiment again. This was a fresh install and IMHO the behavior on a fresh install is definitely a bug.
Comment 8 eisa01 2022-02-05 15:30:07 UTC
This looks fine to me on a fresh install and deleted users folder
(it's simple go here in Finder (cmd+shift+G): ~/Library/Application Support/LibreOffice/ and delete the "4" folder

What kind of mac and setup do you have?

I guess we'll need to close it if we don't get more details. LO on mac can be slightly wonky at times, so it may be you are correct

Version: 7.3.0.3 / LibreOffice Community
Build ID: 0f246aa12d0eee4a0f7adcefbf7c878fc2238db3
CPU threads: 10; OS: Mac OS X 12.2; UI render: Skia/Metal; VCL: osx
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded
Comment 9 Wolfgang Fahl 2022-02-07 11:19:01 UTC
Today i ran into the issue trying to use libreoffice calc. 
I uninstalled the software and tried to install it with macports.

The macports version did not seem to install a libreoffice command so i installed the DMG file for version 7.3.

I tried to open the about dialog but it shows only a partial dialog and can't be made bigger. Otherwise the software is as unusable as before. When using calc i am not even able to click a cell properly.
Comment 10 Wolfgang Fahl 2022-02-07 11:19:48 UTC
I also get crashes. Unspecified Application Error.
Comment 11 Wolfgang Fahl 2022-02-07 11:33:08 UTC Comment hidden (off-topic)
Comment 12 QA Administrators 2022-02-08 03:51:11 UTC Comment hidden (obsolete)
Comment 13 Ronan 2022-02-08 10:19:03 UTC
Created attachment 178138 [details]
screenshot not centeed and ugly icon
Comment 14 Ronan 2022-02-08 10:22:00 UTC
I'm on macbook pro 14 M1 pro. (MacOS Monterey 12.2) 
with a freshly installed Libre office 7.3.0.3
I have a display problem on my second screen. 
No worries on the main screen.

The icons are very big, and the page is not centered. Half is not visible.

the same for the popup about.
Comment 15 Ronan 2022-02-08 10:24:19 UTC
Created attachment 178139 [details]
popup problem
Comment 16 Alex Thurgood 2022-02-15 12:08:27 UTC
@Wolfgang : please provide the resolution, and type of display output for your Mac when you encounter the problem.

To me, your problem sounds like some that have been reported before for external screen displays, or second screen displays when a Macbook is connected to an external monitor.

Your first screenshot is typical of what I sometimes see when moving between different screens with different output resolutions, e.g. home / office, where I have to forcibly resize my LO windows.
Comment 17 Wolfgang Fahl 2022-02-15 15:39:56 UTC
My setup has 4 screens. The laptop's mac book pro 16 inch integrated retina display and 3 external monitors with full hd resolution of 1920 x 1080.
Comment 18 Alex Thurgood 2022-02-15 16:58:55 UTC
Looks like bug 147170 describes the same/similar behaviour.
Comment 19 Alex Thurgood 2022-02-15 17:00:20 UTC
Oh, and bug 145991
Comment 20 Ronan 2022-02-16 08:58:12 UTC
Thank you Alex
Disabling Skia works for me.

disable Skia using the dialog by selecting the menu LibreOffice-Options-View-Use Skia for all rendering
Comment 21 Alex Thurgood 2022-02-26 08:24:22 UTC
FWIW, Skia rendering is supposed to be turned off by default in the upcoming 7.3.1 release.
Comment 22 Buovjaga 2022-12-16 14:08:56 UTC
Skia getting disabled by default in 7.3 seems to have "fixed" the issues in the other referenced reports. In 7.5 Skia will again be enabled by default. It would be interesting to hear how a recent unstable version behaves: https://dev-builds.libreoffice.org/daily/master/current.html

Wolfgang, Ronan: let us know how it goes with the unstable, if you can.

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 23 QA Administrators 2023-06-15 03:15:21 UTC
Dear Wolfgang Fahl,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping
Comment 24 Dieter 2024-06-15 21:14:48 UTC
Wolfgang, the information Buovjaga asked for in comment 22 is still messing. So please retest with actual version LO 24.2
=> NEEDINFO