141599 – Libre Office 7.0.5 doesn't open

Bug 141599 - Libre Office 7.0.5 doesn't open

Summary: Libre Office 7.0.5 doesn't open

Status:	RESOLVED INSUFFICIENTDATA

Alias:	None

Product:	LibreOffice
Classification:	Unclassified
Component:	LibreOffice (show other bugs)
Version: (earliest affected)	7.0.5.2 release
Hardware:	All Windows (All)

Importance:	medium normal
Assignee:	Not Assigned

URL:
Whiteboard:
Keywords:

Depends on:
Blocks:

Reported:	2021-04-10 05:22 UTC by Flora
Modified:	2022-10-30 03:50 UTC (History)
CC List:	2 users (show)

See Also:
Crash report or crash signature:

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.

Description Flora 2021-04-10 05:22:26 UTC

I installed Libre Office 7.0.5 and it doesn't open.

Comment 1 Julien Nabet 2021-04-10 10:15:11 UTC

Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps?
Also on which Windows version are you? Did you check updates of Windows and graphic card?

Comment 2 Flora 2021-04-10 14:40:18 UTC

Dear Julien, I looked at QA/FirstSteps - I had the latest version, 7.0.5 and it didn't open. 
I have Windows 10, version 20H2. 
It's updated. 
I removed Libre Office 7.0.5 and installed 6.4.7.2 (x64), and it works now.

Comment 3 Buovjaga 2022-04-01 08:16:27 UTC

How about 7.3, does it work for you?

Comment 4 QA Administrators 2022-09-29 03:56:08 UTC Comment hidden (obsolete)

Dear Flora,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

Comment 5 QA Administrators 2022-10-30 03:50:01 UTC

Dear Flora,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp