Bug 141674 - writer: problem in conversion to .pdf
Summary: writer: problem in conversion to .pdf
Status: RESOLVED DUPLICATE of bug 125234
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
(earliest affected) release
Hardware: All Linux (All)
: low normal
Assignee: Not Assigned
Keywords: filter:pdf
Depends on:
Blocks: PDF-Export
  Show dependency treegraph
Reported: 2021-04-13 09:57 UTC by Carlo Anselmi
Modified: 2021-04-14 12:46 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

example .odt file (8.75 KB, application/vnd.oasis.opendocument.text)
2021-04-13 09:59 UTC, Carlo Anselmi
.pdf file converted from the above .odt (1.34 KB, application/pdf)
2021-04-13 10:00 UTC, Carlo Anselmi

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Description Carlo Anselmi 2021-04-13 09:57:10 UTC
the text written in Libreoffice Writer is not converted in .pdf or is badly converted

Steps to Reproduce:
1.write a text
2.convert it directly to pdf

Actual Results:
the .pdf file generated is not readable 

Expected Results:
correct visualization of the .pdf file

Reproducible: Always

User Profile Reset: No

Additional Info:
the .pdf file appears blank
Comment 1 Carlo Anselmi 2021-04-13 09:59:17 UTC
Created attachment 171156 [details]
example .odt file
Comment 2 Carlo Anselmi 2021-04-13 10:00:27 UTC
Created attachment 171157 [details]
.pdf file converted from the above .odt
Comment 3 Xisco Faulí 2021-04-13 10:42:15 UTC
Thank you for reporting the bug. To be certain the reported issue is not related to corruption in the user profile, could you please reset your Libreoffice profile ( https://wiki.documentfoundation.org/UserProfile ) and re-test?

I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Comment 4 Roman Kuznetsov 2021-04-13 13:23:09 UTC
What Linux distro do you use? And please write here info from LO's Help-About dialog
Comment 5 Carlo Anselmi 2021-04-13 15:43:05 UTC
I'm using Lubuntu 20.04.2 LTS
Sorry, I don't know what "LO's Help-About" does mean...
Comment 6 QA Administrators 2021-04-14 03:38:42 UTC Comment hidden (obsolete)
Comment 7 Timur 2021-04-14 07:00:09 UTC
Reporter, you need to reset user profile, as explained. 
Do not reply until you do it. 
Help-About is menu Help and About there, copy from it and paste. 

Attached pp.pdf doesn't have fonts. 
This is not normally reproducible, I tried both Linux and Windows. 
Reporter needs to Export as PDF with different options, until reason is found.
Comment 8 [REDACTED] 2021-04-14 09:46:37 UTC
This seems to be a well known problem with initial installs on Ububuntu 20.04 based systems and using Ubuntu base repositories (emphasis is on "initial install").

See also: 


In general the problem could be fixed by 

[1] Complete uninstalling (incl. autoremove)

a) dpkg --list | awk '/ii/&&/libreoffice/{print $2}' | sudo xargs apt purge --yes
b) sudo apt autoremove --yes

[2] Reinstalling LibreOffice

a) sudo apt update --yes
b) sudo apt install libreoffice libreoffice-sdbc-hsqldb libreoffice-help-en-us --yes
Comment 9 Timur 2021-04-14 12:46:51 UTC
Great catch, Uwe. So a duplicate., like other duplicates. 
It was very important to write About. 
Should be resolved in Lo 7.1.

*** This bug has been marked as a duplicate of bug 125234 ***