Bug 141787 - When trying to add Google Drive as a service, LibreOffice prompts for a 6 character pin. No such pin exists on Google.
Summary: When trying to add Google Drive as a service, LibreOffice prompts for a 6 cha...
Status: RESOLVED DUPLICATE of bug 101630
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
6.4.7.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-04-21 00:11 UTC by Ronald Sonntag
Modified: 2021-04-25 09:50 UTC (History)
1 user (show)

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Description Ronald Sonntag 2021-04-21 00:11:32 UTC
Description:
Version: 6.4.7.2
Build ID: 1:6.4.7-0ubuntu0.20.04.1
CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3; 
Locale: en-US (en_US.UTF-8); UI-Language: en-US
Calc: CL

I want to access and edit my Google Drive documents. I tried to add Google Drive to the service. I enter my user name/password (correct because from my password manager) and then I get prompted for a 6-digit PIN. I check my phone and nothing was sent. My PIN works with Google services and when Google determines it is needed, I correctly get a text message from Google.

Reading through comments from a Google search on this problem, LibreOffice has NOT posted a solution to this problem in a long time. Why? The problem is heavily documented in Google search.

Steps to Reproduce:
1. Have a Google account with Google drive active.
2. Have correctly setup your mobile phone number with Google
3. Have successfully received Google two-factor authentication using text message to your phone.
4. Open LibreOffice on your Linux computer.
5. Try to add the Google Drive service
6. Enter your Google username/password at the prompt
7. Receive the prompt to enter the non-existent 6 digit PIN

Actual Results:
No PIN received by phone or email. Unable to proceed further.

Expected Results:
LibreOffice should be accepting the valid username/password and not prompting for a PIN.


Reproducible: Always


User Profile Reset: No



Additional Info:
Version: 6.4.7.2
Build ID: 1:6.4.7-0ubuntu0.20.04.1
CPU threads: 4; OS: Linux 5.4; UI render: default; VCL: gtk3; 
Locale: en-US (en_US.UTF-8); UI-Language: en-US
Calc: CL
Comment 1 Julien Nabet 2021-04-21 08:39:21 UTC
Perhaps it's not been fixed because:
- LO devs don't use it
- Google had changed the way to authenticate several times
- there are a lot of bugs declared and this one is not a priority

Anyway, feel free to contribute (see https://wiki.documentfoundation.org/Development/GetInvolved) or if you're not a dev, you may also pay someone to contribute.
Comment 2 [REDACTED] 2021-04-21 08:42:36 UTC
Seems to be a duplicate bug tdf#101630 *Google Drive two-factor authentication (2FA) not working again*
Comment 3 Roman Kuznetsov 2021-04-25 09:50:51 UTC

*** This bug has been marked as a duplicate of bug 101630 ***