Bug 141950 - bad cropped pictures in Impress
Summary: bad cropped pictures in Impress
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
7.0.5.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-04-28 14:08 UTC by Hamel
Modified: 2021-12-10 04:23 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
example1 (69.68 KB, image/jpeg)
2021-04-28 14:14 UTC, Hamel
Details
example 2 (64.38 KB, image/jpeg)
2021-04-28 14:15 UTC, Hamel
Details
Page 1 (276.41 KB, image/jpeg)
2021-04-30 13:29 UTC, Hamel
Details
page 3 (221.63 KB, image/jpeg)
2021-04-30 13:30 UTC, Hamel
Details
Impress original document (6.74 MB, application/vnd.oasis.opendocument.presentation)
2021-04-30 13:47 UTC, Hamel
Details
example 7122 (145.03 KB, image/jpeg)
2021-05-05 14:58 UTC, Hamel
Details

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Description Hamel 2021-04-28 14:08:21 UTC
Description:
Opening an Impress file created on another PC computer show some pictures (in full screen and in diapo mode)bad. Only happen on a lenovo Thinkpad L15, with windows updated, drivers updated, and last version of Libreoffice, the same file, opened on another computer is correctly displayed.



Actual Results:
some cropped pictures made with extended desktop are not shown correctly (they appear not to be cropped and display another portion of the original image)

Expected Results:
cropped pictures should be displayed


Reproducible: Always


User Profile Reset: Yes



Additional Info:
Tried to install a portable version of libreOffice : same result
tried to install version x86 (32bits) : same result.
Other person with other PC did not have the BUG with the same file.
Comment 1 Hamel 2021-04-28 14:14:59 UTC
Created attachment 171479 [details]
example1

pictures not shown
Comment 2 Hamel 2021-04-28 14:15:55 UTC
Created attachment 171480 [details]
example 2

pictures not shown
Comment 3 Telesto 2021-04-28 18:05:16 UTC
Is it possible to share the full presentation or those specific sheets? To screenshot are illustrative but pretty much impossible to fix without a sample document
Comment 4 Hamel 2021-04-30 13:29:57 UTC
Created attachment 171530 [details]
Page 1

page 1
Comment 5 Hamel 2021-04-30 13:30:41 UTC
Created attachment 171531 [details]
page 3

page 3
Comment 6 Hamel 2021-04-30 13:47:49 UTC
Created attachment 171534 [details]
Impress original document
Comment 7 Hamel 2021-04-30 13:49:11 UTC
(In reply to Telesto from comment #3)
> Is it possible to share the full presentation or those specific sheets? To
> screenshot are illustrative but pretty much impossible to fix without a
> sample document

I added the full Impress file. Thanks for helping.
Comment 8 Telesto 2021-05-05 13:55:32 UTC
Any change to try 7.1 to check if it still present?

No issue for me:
Version: 7.2.0.0.alpha0+ (x64) / LibreOffice Community
Build ID: f616d96bd8ce8986e4cc204953db0467e6060b5c
CPU threads: 4; OS: Windows 6.3 Build 9600; UI render: Skia/Raster; VCL: win
Locale: nl-NL (nl_NL); UI: en-US
Calc: CL
Comment 9 Hamel 2021-05-05 14:57:11 UTC
Same problem with v. 7.1.2.2
see example 7122
Comment 10 Hamel 2021-05-05 14:58:44 UTC
Created attachment 171650 [details]
example 7122

display with v 7.1.2.2
Comment 11 raal 2021-05-11 18:48:38 UTC
No repro with Version: 7.2.0.0.alpha0+ / LibreOffice Community
Build ID: d4f116d9576453f5974eb63db37a33c59ac53bc9
CPU threads: 4; OS: Linux 5.8; UI render: default; VCL: gtk3
Locale: cs-CZ (cs_CZ.UTF-8); UI: en-US
Calc: threaded

For the test, could you rename your LibreOffice directory profile (see https://wiki.documentfoundation.org/UserProfile) and give it a new try? Thank you
Comment 12 Timur 2021-05-12 10:10:15 UTC
3-slide sample doesn't correspond to screenshots, not clear what's wrong.
Important to be clear about OS on both computers, is it Windows, see bug 102296, bug 112538, bug 115808 , this could be a duplicate.
Comment 13 QA Administrators 2021-11-09 04:38:58 UTC Comment hidden (obsolete)
Comment 14 QA Administrators 2021-12-10 04:23:51 UTC
Dear Hamel,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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