Bug 141996 - Writer closing alone
Summary: Writer closing alone
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.0.5.2 release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-04-30 14:01 UTC by Renato
Modified: 2022-02-11 03:41 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description Renato 2021-04-30 14:01:43 UTC
Description:
During the execution of the work in Writer, the program closes alone and without saving. This is repeated several times. It has no specified time, it happens repeatedly. Sometimes I am writing or increasing the size of the page, or changing the color of the letter.

crashreport.libreoffice.org/stats/crash_details/19094035-4d64-4127-a619-ad0c45af8e22

Actual Results:
I don't know, I need help.

Expected Results:
I don't know, I need help.


Reproducible: Always


User Profile Reset: No



Additional Info:
I don't know, I need help.
Comment 1 Julien Nabet 2021-04-30 15:09:01 UTC
Could you give a try at https://wiki.documentfoundation.org/QA/FirstSteps ?
Comment 2 Marcos Toni 2021-07-14 08:55:55 UTC
Does anyone have problems with LibreOffice Writer on Windows 10?

Version 7.1.3 is crashing, in particular with the insertion of high resolution pictures in texts over 500 pages long!

So I migrated to version 3.6.4, much older, because it has the option of setting a limit on the use of Hardware Memory by Writer when inserting heavy figures in texts -- this option, even fundamental for limited hardware, is known there why, it was permanently withdrawn by the developers.

However, this version's Draw is not compatible with the figures that I created complexly in the latest version, and it is not possible to edit them.

I went back to version 7.1.3 of LibreOffice and now Writer is closing by itself, no error message, just offering a restore option! In the Windows 10 Task Manager, several Writer-related processes appear that did not terminate with the abrupt shutdown of the program.

Paradox by which I would like to know if there is an official way to install only LibreOffice 3.6.4 WRITER separately and only LibreOffice 7.1.3 DRAW separately.

I fear downloading from unknown sources and coming with viruses. So here is also my suggestion.


Thanks.
Comment 3 Julien Nabet 2021-07-14 10:12:30 UTC
Marcos: do you have the same crash as Renato?
If not, please submit a new bugtracker instead of hijacking this.
Also Version field must correspond to the earliest one not the latest one.
Finally before submitting a new bug or confirming this one, please try https://wiki.documentfoundation.org/QA/FirstSteps
Comment 4 QA Administrators 2022-01-11 03:53:28 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2022-02-11 03:41:17 UTC
Dear Renato,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp