Description: Libre office crashes on opening a document Steps to Reproduce: 1.Open a document Actual Results: Ducent recovery window Expected Results: OPened document Reproducible: Always User Profile Reset: No OpenGL enabled: Yes Additional Info: I cannot send the document, because it contains data of my client that I cannot share
Created attachment 171638 [details] backtrace
The document was edited by my client in word. I tried to delete all stuff that I cannot share, but after I save the docuemnt in libreoffice, the bug dissapears.
Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided. (Please note that the attachment will be public, remove any sensitive information before attaching it. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
(In reply to Xisco Faulí from comment #3) > Thank you for reporting the bug. Please attach a sample document, as this > makes it easier for us to verify the bug. > I have set the bug's status to 'NEEDINFO'. Please change it back to > 'UNCONFIRMED' once the requested document is provided. > (Please note that the attachment will be public, remove any sensitive > information before attaching it. > See > https://wiki.documentfoundation.org/QA/ > FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help > on how to do so.) @Xisco Note the additional info: I cannot send the document, because it contains data of my client that I cannot share So it's or sanitizing attempt or secondly private sharing?
@Jerzy, Please try a recent version (7.1) to check if the bug is still present (else the whole sanitizing/sending privately topic being pretty pointless
Also, you can try this https://wiki.documentfoundation.org/QA/FirstSteps
Dear Jerzy Orlowski, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Jerzy Orlowski, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp