Description: Opening this DOC file should be fast. Steps to Reproduce: 1. Setup VPN to access your corporate network from home 2. Open the attached DOC FILE Actual Results: It takes 2mn43s to open the file. Expected Results: Almost instant opened file. Reproducible: Always User Profile Reset: No Additional Info: Opening this file locally is almost instant. Opening this file converted to DOCX or ODT on the same network is almost instant. Performance of my VPN: - transfer rate: 20 MBit/s - latency : 12 ms
Created attachment 171814 [details] slow_over_vpn
Hello. Please specify which VPN you are using? Thank you!
I use Forticlient in SSL mode, but I don't think this is relevant. It is latency that kills performance.
[Automated Action] NeedInfo-To-Unconfirmed
Hello Côme, a new major major release of LibreOffice is available since this bug was reported. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Hello, With LibreOffice 7.4.0.3 the result is exactly the same as before.
Hello Côme, unfortunately nobody could confirm the problem for more than a year. Perhaps it has been gone?. Since it affects only one specific doc-file (correct?), I've changed importance.
Hello, I have a brand new computer (Core i7-12700) with LibreOffice 7.6.2, same VPN as before, with same result : 2mn39s to open this file.
Dear Côme Desplats, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Hello, With LibreOffice 25.8.3.2 the result is exactly the same as before.