Bug 142283 - Libre Office Auto-Recovery sometimes does not work!
Summary: Libre Office Auto-Recovery sometimes does not work!
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
6.4.7.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-05-14 13:45 UTC by ATI
Modified: 2021-12-28 07:01 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description ATI 2021-05-14 13:45:56 UTC
Description:
Even though Auto-Recovery of Writer-documents is switched on, sometimes it does not work!
If one relies on that feature, and a crash happens, one can loose hours of work!

Steps to Reproduce:
I can see no pattern to reproduce this bug.
Most of the time Auto-Recovery works fine.
But on rare occasions it does not work.

Actual Results:
Auto-recovery did not work at all during several hours of working in Writer

Expected Results:
In case of a system crash my work should be easily recovered with the data that Auto-recovery has saved


Reproducible: Sometimes


User Profile Reset: No



Additional Info:
As this function is fundamental to safely handling work on documents, it needs to be totally reliable.

Or at least, Writer should warn the user to save manually if the last time auto-recovery has successfully worked, exceeds a certain amount of time.

So, my proposal would be a separate, independent control function, that checks the correct execution of auto-recovery. That way, even if auto-recovery does stop working for some reason, the user will be warned & can save the file manually & will therefore not loose hours of work if a crash should occur.


Version: 6.4.7.2
Build-ID: 1:6.4.7-0ubuntu0.20.04.1
CPU-Threads: 2; BS: Linux 5.4; UI-Render: Standard; VCL: gtk3; 
Gebietsschema: de-CH (de_CH.UTF-8); UI-Sprache: de-DE
Calc: threaded
Comment 1 Dieter 2021-05-30 04:40:55 UTC
Thank you for reporting the bug. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 2 QA Administrators 2021-11-27 04:31:11 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2021-12-28 07:00:57 UTC
Dear ATI,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp