Bug 142397 - Libreoffice 7.X freezes on search with LInux Mint 19.3
Summary: Libreoffice 7.X freezes on search with LInux Mint 19.3
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.1.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-05-20 13:07 UTC by sergetome
Modified: 2022-11-24 03:42 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description sergetome 2021-05-20 13:07:11 UTC
Description:
Some hours after installation, LO freezes PC Linux (except the mouse) on every search of a word. Some time I have no time to enter the complete word.It  is not related to the text or the word. Happens also on Calc. The only solution except waiting and hope is to cancel the graphic manager. glances mentions a high context sw (58kB) Same problem on LBO 7.0 BUT NOT WITH 6.4.7 reinstalled to work. 

In glances (top) : the process marco --composite --replace is at 100% The problem doesn't exist with metacity en Compiz. So the window manager marco (WM) doesn't work with version 7.X. marco : version 1.22.3-2-mint1+tricia

Libreoffice 7.1.3.2 Community (LinuxMint 19.3 64bit / Linux 4.15.0-143-generic) MATE 1.22.2 memory 8GB Intel® Core™ i5-8400 CPU @ 2.80GHz × 6


Steps to Reproduce:
1. Have a PC Linux with marco 1.22
2. Open a text (.odt) or new text
3. search a word

Actual Results:
Very slow the first time, more and more time, then freeze

Expected Results:
PC freeze (graphical layer)


Reproducible: Always


User Profile Reset: Yes



Additional Info:
No problem on Linux Mint 19.3 with metacity or Compiz.
Comment 1 Roman Kuznetsov 2021-05-22 08:06:40 UTC
are you sure it's a LibreOffice's bug?

So, please write here info from LO's Help-About dialog
Comment 2 sergetome 2021-05-28 11:40:20 UTC
(In reply to Roman Kuznetsov from comment #1)
> are you sure it's a LibreOffice's bug?
> 
> So, please write here info from LO's Help-About dialog

It is not my problem. THe problem is that LO 7.X is not usable with marco 1.22. All other software are ok.
Comment 3 sergetome 2021-05-28 11:59:30 UTC
OK. I know the the problem could be out of LO version 7 but in my opinion, a software like it must run on every supported OS. I want only to know where is the problem and how to run 7.X on Linux Mint without usign Compiz.
Comment 4 QA Administrators 2021-05-29 04:54:02 UTC Comment hidden (obsolete)
Comment 5 sergetome 2021-05-31 12:45:52 UTC
(In reply to sergetome from comment #2)
> (In reply to Roman Kuznetsov from comment #1)
> > are you sure it's a LibreOffice's bug?
> > 
> > So, please write here info from LO's Help-About dialog
> 
> It is not my problem. THe problem is that LO 7.X is not usable with marco
> 1.22. All other software are ok.

Version: 7.1.3.2 / LibreOffice Community
Build ID: 47f78053abe362b9384784d31a6e56f8511eb1c1
CPU threads: 6; OS: Linux 4.15; UI render: default; VCL: gtk3
Locale: fr-BE (fr_BE.UTF-8); UI: fr-FR
Calc: threaded
Comment 6 Buovjaga 2022-04-26 12:01:12 UTC
Do you still reproduce it with MATE version 1.26 and LibreOffice 7.3?
If it still happens, you could also report it to marco: https://github.com/mate-desktop/marco/issues
Comment 7 QA Administrators 2022-10-24 03:42:45 UTC Comment hidden (obsolete)
Comment 8 QA Administrators 2022-11-24 03:42:41 UTC
Dear sergetome,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp