Bug 142401 - LibreOffice writer: stucks forever when collapsing between pages on Windows 7
Summary: LibreOffice writer: stucks forever when collapsing between pages on Windows 7
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.1.3.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-05-21 01:27 UTC by Lei Zhehan
Modified: 2021-12-19 03:49 UTC (History)
0 users

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Description Lei Zhehan 2021-05-21 01:27:29 UTC
Description:
Tested on the latest release of LibreOffice on Windows 7.
When I click the blank between pages, trying to collapse it, the application stucks forever with no response.

Steps to Reproduce:
1.Open a word file with LibreOffice Writer on Windows 7 with a touchscreen device
2.Doubleclick the blank between pages on the screen


Actual Results:
Writer freezes and appeared no response

Expected Results:
Collapsing the blank between pages, 


Reproducible: Always


User Profile Reset: Yes



Additional Info:
s
Comment 1 Michael Warner 2021-05-21 17:24:20 UTC
No repro in:
Version: 7.1.3.2 (x64) / LibreOffice Community
Build ID: 47f78053abe362b9384784d31a6e56f8511eb1c1
CPU threads: 6; OS: Windows 6.1 Service Pack 1 Build 7601; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded

However, I am using a mouse and keyboard, not a touch screen.
Comment 2 Michael Warner 2021-05-21 17:25:27 UTC
Hello,

Thank you for filing the bug. Please send us a sample document, as this makes it easier for us to verify the bug. 
I have set the bug's status to 'NEEDINFO', so please do change it back to 'UNCONFIRMED' once you have attached a document.
(Please note that the attachment will be public, remove any sensitive information before attaching it.)
How can I eliminate confidential data from a sample document?
https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F
Thank you
Comment 3 QA Administrators 2021-11-18 04:12:13 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2021-12-19 03:49:12 UTC
Dear Lei Zhehan,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp