Bug 142482 - Fuzzy menu bar and Can't recognize the characters and icons
Summary: Fuzzy menu bar and Can't recognize the characters and icons
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
7.1.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-05-25 11:57 UTC by forcekeng@126.com
Modified: 2022-11-25 03:43 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description forcekeng@126.com 2021-05-25 11:57:40 UTC
Description:
When I open other application and then come back to the Writer, its menu bar becomes unrecognizable. I use a Chinese version on Windows 10 OS.

Steps to Reproduce:
1.Open the Writer
2.Go to other applications
3.Come back to the Writer

Actual Results:
Its menu bar become unrecognizable unless I restart the Writer.

Expected Results:
The menu bar show recognizably.


Reproducible: Sometimes


User Profile Reset: No



Additional Info:
None
Comment 1 Adolfo Jayme Barrientos 2021-05-28 08:57:27 UTC
Can you attach a screenshot of the glitch?
Comment 2 forcekeng@126.com 2021-06-10 07:23:09 UTC
Sorry I have uninstalled it and  installed another version.
Comment 3 QA Administrators 2021-06-11 03:52:51 UTC Comment hidden (obsolete)
Comment 4 Buovjaga 2022-04-27 12:51:54 UTC
Do you mean you don't use LibreOffice anymore?
If you use it, do you still see the problem with 7.3?

Also, please copy and paste here the contents of your Help - About. This allows us to know more about your system.

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.
Comment 5 QA Administrators 2022-10-25 03:33:35 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2022-11-25 03:43:42 UTC
Dear forcekeng@126.com,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp