Bug 142597 - FILEOPEN Draw unresponsive when opening PDF
Summary: FILEOPEN Draw unresponsive when opening PDF
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
Version:
(earliest affected)
7.0.6.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-06-01 09:42 UTC by Mathieu Sivade
Modified: 2021-06-02 10:51 UTC (History)
0 users

See Also:
Crash report or crash signature:

Attachments
Problematic file (could open once, but failed to open on the next 10 tries) (617.84 KB, application/pdf)
2021-06-01 09:43 UTC, Mathieu Sivade 		Details
pstack trace from when draw was stuck (9.88 KB, text/plain)
2021-06-01 09:52 UTC, Mathieu Sivade 		Details
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Description Mathieu Sivade 2021-06-01 09:42:58 UTC 
Description:
I just updated to Draw 7 and there are many PDF files that I cannot import into Draw anymore.
When trying to find a file that was not personnal to provide for this bug, I did manage to import one file once, that I cannot import anymore.
I tried resetting my user profile (safe mode > factory settings) to no avail.

Steps to Reproduce:
1. Start LO Draw
2. File > Open > select the file


Actual Results:
Draw stops responding

Expected Results:
Draw imports the file


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Recent upgrade to Fedora 33
Comment 1 Mathieu Sivade 2021-06-01 09:43:50 UTC 
Created attachment 172525 [details]
Problematic file (could open once, but failed to open on the next 10 tries)
Comment 2 Mathieu Sivade 2021-06-01 09:52:49 UTC 
Created attachment 172526 [details]
pstack trace from when draw was stuck
Comment 3 Mathieu Sivade 2021-06-01 10:12:51 UTC 
Turns out this fixed itself after a reboot. I suspect some part of my system was stuck, as I had to force the reboot.

I don't know if you would want to be more resilient to this kind of issue though, so I'll leave it up to you to close it ?
Comment 4 Timur 2021-06-02 10:51:29 UTC 
Bug makes sense to stay open only if reproducible with steps.
I close now, feel free to st Unconfirmed again if you have steps.
Bug 140639 was fixed so it shouldn't be a problem, since you marked 7.0.6.