Bug 142835 - Icons corrupted (only) on full screen
Summary: Icons corrupted (only) on full screen
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
7.1.3.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium trivial
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks: Skia
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Reported: 2021-06-13 11:10 UTC by NKT
Modified: 2022-01-11 03:53 UTC (History)
1 user (show)

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Crash report or crash signature:


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Description NKT 2021-06-13 11:10:21 UTC
Description:
Just upgraded to 7.1.3.2 and found that the icons on the main Writer screen corrupt when full screen is clicked. This also occurs in Sheet and Presentation, but not in Drawing.

Steps to Reproduce:
1. Open LibreOffice
2. Hit "Maximise" button
3. See weird graphical glitches on and around icons

Actual Results:
Corrupted icons.
See 
https://cdn.discordapp.com/attachments/805059381502017556/853581788163866634/unknown.png
and 
https://cdn.discordapp.com/attachments/805059381502017556/853581824801243146/unknown.png
 

Expected Results:
No corruption.

Resetting of User Profile removed corruption.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
Screen res of 1920 x 1080 on an MSI laptop, nVidea GeForce GTX 960M graphics card
Intel i7-6700HQ 

Version: 7.1.3.2 (x64) / LibreOffice Community
Build ID: 47f78053abe362b9384784d31a6e56f8511eb1c1
CPU threads: 8; OS: Windows 10.0 Build 19042; UI render: Skia/Vulkan; VCL: win
Locale: en-GB (en_GB); UI: en-GB
Calc: threaded
Comment 1 V Stuart Foote 2021-06-13 16:41:57 UTC
Please attach content of the LO cache's skia.log (/users/<yourid>/AppData/Roaming/LibreOffice/4/cache/skia.log).

What effect if you disable the Skia Vulkan rendering.  From Tools -> Options -> View set the 'Force Skia software rendering'; and also check what happens if you uncheck all the Skia rendering to use default CPU rendering.  Restart in both instances.

Your nVidea GTX 960M may need to be deny listed for Skia Vulkan rendering.
Comment 2 QA Administrators 2021-12-11 04:22:26 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2022-01-11 03:53:53 UTC
Dear NKT,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

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