Description: Brother Printer MFC-L2710DW Unable to print an envelope, does not format the output to fit the envelope. Verified that Microsoft Word 2007 prints the envelope correctly. version 7.1.2.2 LibreOffice Writer version 7.1.4.2 LibreOffice Writer Steps to Reproduce: 1.Create an envelope, #10, use return address and delivery address 2.Print preview looks OK 3.Print envelope Actual Results: Printing on 8.5 x 11 paper , places the text at the top of the page Printing an envelope orients the text correctly, but the delivery address is at the top of the envelope. Expected Results: Normal page printing works correctly. Reproducible: Always User Profile Reset: No Additional Info: Used to work before version 7.1.2.2, though I did not use the envelope printing for a while.
Hardly anyone will have Brother and be willing to test. But this is likely a more general problem, see and test solution in Bug 142247 and bug Bug 141017 and bug 134646 - Please search before reporting.
As was commented, others will probably not have a Brother printer. In my case, I only have the Brother printer and can therefore not check it on another printer. I did export the created envelope to a PDF, and then opened the PDF in a PDF reader (Ashampoo PDF Pro), and printed it to 8.5 x 11 paper, and it printed in landscape mode in the middle of the sheet, as does Microsoft Office Word. The PDF reader also printed the envelope on the Brother MFC-L2710DW correctly. (LibreOffice 7.1.4.2 printed the envelope at the top of an 8.5 x 11 paper, in landscape mode, at the TOP of the paper.) I can work around this issue by using Word or a PDF reader, or I can remove Libre Office v7.1.4.2 and return to an earlier version. The only reason for reporting the issue is because there is a feedback reporting method. I did not intend to irritate anyone.
Please, not irritating, just trying to pinpoint the issue. Please add sample document and confirm if you tried with solution from Bug 142247.
Directions on LibreOffice for printing an Envelope #10 do not work- printer setup, envelope selection, addressee, sender information inputted, device info,etc. but will not print- loads envelope but will not proceed to print- HP2600 Deskjet series.
Dear Mike Williams, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Mike Williams, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp