Description: Using LibreOffice 7.0 under Debian 11, I was sent a .docx file of a flyer that contains both text and graphics, in the top part of this, should be the event title, however the text displayed seems to also include text from previous incarnations of the flyer. The library do seem to be having similar issues with the Online version of MS office. The files display in their local install of MS office (version they are using unknown) so they can download and open fine. Steps to Reproduce: 1. Open file in writer 2. With this particular file (or similar files of different flyers) I get the same issue, I have linked to my blog post below which also links to two different files, which both display in the same way. 3. Actual Results: The document is an event flyer, the top part has the title of the event. In this case the titles of other events are also displayed together, which should not happen. Expected Results: I would expect a title to display and not parts of a previous document that are I guess cached within the file. Not sure on the right terminology here, but clearly the old parts are still there. Maybe part of the clipboard area for copy paste, not sure. Reproducible: Always User Profile Reset: No Additional Info: I have created a blog post below https://personaljournal.ca/paulsutton/libreoffice-7-file-open-with-contentproblem With details, to the files that are problematic, and screenshots of the output plus a picture of what should be displayed (this is just a png file) Also included a screenshot showing the version of LibreOffice I amusing from the Help -> about box. I am not sure if this is happening on ALL versions of Linux. I shared the above on Mastodon, partly to ask if anyone else had the same issue..I was advised to file a bug report. I think one other person tried this and got a similar result.
I tested the first file with Version: 7.2.1.0.0+ / LibreOffice Community Build ID: 6b393b6cc65992ba6af4476024bb2f26518c388b CPU threads: 8; OS: Linux 5.11; UI render: default; VCL: gtk3 Locale: fr-FR (fr_FR.UTF-8); UI: fr-FR Ubuntu_20.04_x86-64 Calc: threaded and the result is better than yours. That said the result can't be perfect because the flyer uses several fonts that are not available on my Linux installation : Futura Std Book, Calibri, Arial So, could you try with a recent version of LibreOffice, at least the last release (7.1.5) ? Status has been set to NEEDINFO, please set it back to UNCONFIRMED once requested information has been provided. Best regards. JBF
Dear Paul Sutton, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Paul Sutton, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp