Bug 143779 - Crash at start. Corrupted registry_de.xcd
Summary: Crash at start. Corrupted registry_de.xcd
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.1.5.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium minor
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-08-08 16:40 UTC by christian
Modified: 2023-05-09 20:00 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:

Attachments
perhaps corrupt (963.69 KB, text/plain)
2021-08-08 16:43 UTC, christian 		Details
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Description christian 2021-08-08 16:40:53 UTC 
Description:
Not starting any more. No GUI. 
Did an apt-get update before and Ubuntu crashed before.
Console: terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException'
Google about this is from 2010-2018
repair or reinstall apt with update upgrade purge does not help. uninstall quite difficult with ubuntu
strace libreoffice -h stopped after somewhere /etc/libreoffice/registry/res
Newest file there was registry_de.xcd probably corrupt, editor suggests UTF-8
/etc/libreoffice/registry/res$ sudo mv registry_de.xcd registry_de.xcd-backup solved it
You need that file? 986817 bytes 2021 08 07





Steps to Reproduce:
not tried, perhaps possible mv..

Actual Results:
crash

Expected Results:
GUI


Reproducible: Didn't try


User Profile Reset: No


OpenGL enabled: Yes

Additional Info:
i think i tried libreoffice --safe-mode crash
$ libreoffice --help also crashed
Comment 1 christian 2021-08-08 16:43:29 UTC 
Created attachment 174146 [details]
perhaps corrupt
Comment 2 Jean-Baptiste Faure 2021-08-09 08:47:17 UTC 
Please could you try to reset your user profile. It's the first thing to try when LibreOffice refuses to start.

Status has been set to NEEDINFO, please set it back to UNCONFIRMED once requested information has been provided.

Best regards. JBF
Comment 3 christian 2021-08-09 19:29:20 UTC 
$ libreoffice --safe-mode  does not start same fatal exception: signal 6
rename .config/libreoffice/4/user does not work, (there is new /user folder)
problem is in /etc/libreoffice/registry.. not in user profile 

$ libreoffice --safe-mode
terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException'


Fatal exception: Signal 6
Stack:
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3f613)[0x7f125c020613]
/usr/lib/libreoffice/program/libuno_sal.so.3(+0x3f78a)[0x7f125c02078a]
/lib/x86_64-linux-gnu/libc.so.6(+0x41040)[0x7f125be1f040]
/lib/x86_64-linux-gnu/libc.so.6(gsignal+0xcb)[0x7f125be1efbb]
/lib/x86_64-linux-gnu/libc.so.6(abort+0x116)[0x7f125be04864]
/lib/x86_64-linux-gnu/libstdc++.so.6(+0xa1a31)[0x7f1258ee3a31]
/lib/x86_64-linux-gnu/libstdc++.so.6(+0xad4fc)[0x7f1258eef4fc]
/lib/x86_64-linux-gnu/libstdc++.so.6(+0xad567)[0x7f1258eef567]
/lib/x86_64-linux-gnu/libstdc++.so.6(+0xad809)[0x7f1258eef809]
/usr/lib/libreoffice/program/libxmlreaderlo.so(+0x3761)[0x7f1259baf761]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15e2783)[0x7f125d62b783]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15e3ede)[0x7f125d62cede]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15ee3de)[0x7f125d6373de]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15ea837)[0x7f125d633837]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15d93c1)[0x7f125d6223c1]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15c79f6)[0x7f125d6109f6]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15c8237)[0x7f125d611237]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15c8990)[0x7f125d611990]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15c8ccf)[0x7f125d611ccf]
/usr/lib/libreoffice/program/libmergedlo.so(+0x15cc582)[0x7f125d615582]
/usr/lib/libreoffice/program/libmergedlo.so(+0x30fccbb)[0x7f125f145cbb]
/usr/lib/libreoffice/program/libmergedlo.so(+0x30fd5fa)[0x7f125f1465fa]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN3utl10ConfigItemC2ERKN3rtl8OUStringE14ConfigItemMode+0x82)[0x7f125f13fba2]
/usr/lib/libreoffice/program/libmergedlo.so(+0x3141a86)[0x7f125f18aa86]
/usr/lib/libreoffice/program/libmergedlo.so(_ZN19SvtSysLocaleOptionsC1Ev+0x12d)[0x7f125f18bbdd]
/usr/lib/libreoffice/program/libmergedlo.so(+0x35f5b36)[0x7f125f63eb36]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xf44bb)[0x7f12550954bb]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0xf6100)[0x7f1255097100]
/usr/lib/libreoffice/program/libvclplug_gtk3lo.so(+0x10765b)[0x7f12550a865b]
/usr/lib/libreoffice/program/libmergedlo.so(_Z7InitVCLv+0x4f2)[0x7f125f64bfb2]
/usr/lib/libreoffice/program/libmergedlo.so(_Z10ImplSVMainv+0xf5)[0x7f125f64d5c5]
/usr/lib/libreoffice/program/libmergedlo.so(soffice_main+0xa3)[0x7f125e4b84b3]
/usr/lib/libreoffice/program/soffice.bin(+0x10b0)[0x561ce07a60b0]
/lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xd5)[0x7f125be06565]
/usr/lib/libreoffice/program/soffice.bin(+0x10ee)[0x561ce07a60ee]
Comment 4 QA Administrators 2021-08-10 03:50:43 UTC Comment hidden (obsolete)
Comment 5 Jean-Baptiste Faure 2021-08-10 16:45:08 UTC 
How did you install this version of LibreOffice on Ubuntu ? Which Ubuntu version ?

Best regards. JBF
Comment 6 Jonathan Julian 2021-08-14 20:43:13 UTC Comment hidden (spam)
Comment 7 Jean-Baptiste Faure 2021-08-15 05:26:17 UTC 
Status set to NEEDINFO from comment #5
Comment 8 christian 2021-08-24 19:58:39 UTC 
Ubuntu 21.04 
64bit
Gnome 3.38.5
Wayland
Ryzen 4650G

Best Regards
Comment 9 QA Administrators 2021-08-25 03:53:54 UTC Comment hidden (obsolete)
Comment 10 Roman Kuznetsov 2023-05-09 10:36:21 UTC 
Christian, do you still have the problem? What LibreOffice version do you use now?
Comment 11 Roman Kuznetsov 2023-05-09 20:00:16 UTC 
Cristian sent me letter with:

Hi Roman, no problem any more, solved by deleting this attached registry_de.xcd
Bug was difficult to solve as --save-mode and purge did not work.
There is something bad in this registry_de.xcd preventing the program to start. Deserializer? Thank you for your work.

So, let's close this one as WFM now.

Cristian, if you will see the same problem again, please reopen this report. Thank you