Bug 143823 - Invalid audio file format when trying to add a custom transition sound
Summary: Invalid audio file format when trying to add a custom transition sound
Status: RESOLVED NOTABUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
7.1.5.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2021-08-11 09:15 UTC by Arnau
Modified: 2021-08-13 07:56 UTC (History)
0 users

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Description Arnau 2021-08-11 09:15:43 UTC 
Description:
Every time I try to add a custom transition sound, Impress gets an error saying it has an invalid format. It happens with all kind of files (wav, mp3 or ogg) and named with just regular letters (no special characters).
Surprisingly, those same files can be played if inserted in the slide to be played when clicked.
Package libreoffice-avmedia-backend-gstreamer is correctly installed.

Steps to Reproduce:
1.Slide
2.Transitions between slides
3. Sound
4. Another sound

Actual Results:
Error: Invalid file format

Expected Results:
Add sound.


Reproducible: Always


User Profile Reset: No



Additional Info:
This error does not happen when libreoffice is run in safe-mode.
Comment 1 Timur 2021-08-11 12:19:02 UTC 
No repro with LO 7.1 latest (close to 7.1.5) in Linux GTK3.
Please paste Help-About to know your environment.
Also you need to try with user profile reset, like with rename.
Comment 2 Arnau 2021-08-12 07:59:00 UTC 
Working on Ubuntu 20.04.2
User profile reset did work.
It seems like it happens when you change the gallery path.
Comment 3 QA Administrators 2021-08-13 03:55:39 UTC Comment hidden (obsolete)
Comment 4 Timur 2021-08-13 07:56:51 UTC 
OK, let's close.