Bug 143826 - update 7.1.5.2 does not work
Summary: update 7.1.5.2 does not work
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-08-11 14:10 UTC by tom
Modified: 2022-03-11 03:53 UTC (History)
1 user (show)

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Description tom 2021-08-11 14:10:59 UTC
Description:
On 8/10 I used the link in the upper right corner of a spreadsheet to download/install  your update 7.5.1.2. All appeared to be well. On 8/11 I tried to open my usual compliment of spreadsheets that I update everyday & found that I could not; I also tried to open Libre Office from the desktop icon & could not. When trying to open I would get the 'busy' cursor for a time, but nothing changed. I did a restart & it didn't change anything. I uninstalled 7.5.1.2 & reinstalled the previous update 7.1.3 & everything worked just fine! 

Steps to Reproduce:
1. Download new update
2. Install new update
3. Try to open spreadsheet, unsuccessfully

Actual Results:
nothing but a 'busy' cursor

Expected Results:
opened the spreadsheet


Reproducible: Always


User Profile Reset: No



Additional Info:
I had no problem opening the sheets before the update. I do it daily.
Comment 1 Roman Kuznetsov 2021-08-11 14:44:58 UTC
Let's try download and update LibreOffice else one time please

https://www.libreoffice.org/donate/dl/win-x86_64/7.1.5/ru/LibreOffice_7.1.5_Win_x64.msi
Comment 2 QA Administrators 2022-02-08 03:50:38 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2022-03-11 03:53:13 UTC
Dear tom,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-FollowUp