Description: Every time i try to insert a video into an Impress presentation, it completely crashes without any error message. It doesn't matter if the presentation is empty or not. Steps to Reproduce: 1. Open an Impress Presentation 2. Insert a Video File Actual Results: Impress crashes and closes Expected Results: Video is inserted into the presentation Reproducible: Always User Profile Reset: Yes OpenGL enabled: Yes Additional Info: Version: 7.1.5.2 / LibreOffice Community Build ID: 10(Build:2) CPU threads: 8; OS: Linux 5.11; UI render: default; VCL: gtk3 Locale: de-DE (en_US.UTF-8); UI: en-US Ubuntu package version: 1:7.1.5-0ubuntu0.21.04.1 Calc: CL
Does it crash with any video or a specific one? If just specific one, would it be possible you attach it?
Created attachment 174449 [details] terminal output of Impress crashing This is the terminal output when launching impress via the command line and then inserting a video file.
Impress is crashing no matter which video file or format (tested with mp4 und mpg) is used. In addition all LibreOffice applications are crashing when inserting a video. I am using the .deb Version of LibreOffice
Thank you for your feedback. On pc Debian x86-64 with master sources updated today, I can't reproduce this. So I can't help here=>uncc myself.
Can you try download and install LibreOffice from an official site https://libreoffice.org/download and the try repeat your problem in that version?
I installed the same version of LibreOffice from the official site like you suggested. But the same error occurs and Impress just crashes when inserting a video. I was offered to create a crash report this time: https://crashreport.libreoffice.org/stats/crash_details/81c142e9-b0a0-4cfe-8bc5-cf5882c6ec8f I hope it contains at least some useful information.
No problem in Version: 7.3.0.0.alpha0+ / LibreOffice Community Build ID: 4e7212c4a341eef0521c4c6300c65bf42d756fd1 CPU threads: 4; OS: Linux 5.10; UI render: default; VCL: gtk3 Locale: ru-RU (ru_RU.UTF-8); UI: en-US TinderBox: Linux-rpm_deb-x86_64@86-TDF, Branch:master, Time: 2021-08-05_11:49:04 Calc: threaded It's Ubuntu 20.04.3 here
No repro on Version: 7.1.5.2 / LibreOffice Community Build ID: 85f04e9f809797b8199d13c421bd8a2b025d52b5 CPU threads: 4; OS: Linux 5.10; UI render: default; VCL: gtk3 Locale: fi-FI (fi_FI.UTF-8); UI: en-US Calc: threaded neither on Version: 7.2.1.2 / LibreOffice Community Build ID: 87b77fad49947c1441b67c559c339af8f3517e22 CPU threads: 4; OS: Linux 5.10; UI render: default; VCL: gtk3 Locale: fi-FI (fi_FI.UTF-8); UI: en-US Calc: threaded Linux distro: Debian GNU/Linux 11
Since nobody reproduced, you need to find a cause yourself. If User Profile Reset: Yes means you did reset or delete user profile, you may try to install via PPA.
I updated my Pop!_OS-Verion to 21.10. I reinstalled LiberOffice Impress, but the error still persists: It crashes, when I insert a video. I now use the Flatpak-Version of the LibreOffice-App, which work flawlessly.
(In reply to 7a4131b4-fa6b-4bb2-835b-b150b7e2eca8 from comment #10) > I updated my Pop!_OS-Verion to 21.10. I reinstalled LiberOffice Impress, but > the error still persists: It crashes, when I insert a video. > > I now use the Flatpak-Version of the LibreOffice-App, which work flawlessly. This is the Version I use: Version: 7.2.3.2 / LibreOffice Community Build ID: 20(Build:2) CPU threads: 8; OS: Linux 5.15; UI render: default; VCL: x11 Locale: de-DE (en_US.UTF-8); UI: en-US Ubuntu package version: 1:7.2.3-0ubuntu0.21.10.1 Calc: threaded
*** Bug 146096 has been marked as a duplicate of this bug. ***
This was confirmed by bug 146096 and it seems Pop!_OS only. So I guess it's close as NotOurBug. I'm not familiar with Pop!_OS, but I guess it has bug reports, you should report there, please confirm and write a link.
Just clicking on a slide in the slide pane that has a video on it crashes Office unrecoverable, video format, length are of no consequence. Using any video at all is outright impossible. Note: there was a short time in the previous year when videos worked as expected; the fix may since have been overwritten. Version: 7.2.5.2 / LibreOffice Community Build ID: 20(Build:2) CPU threads: 12; OS: Linux 5.13; UI render: default; VCL: gtk3 Locale: en-GB (en_GB.UTF-8); UI: en-US Ubuntu package version: 1:7.2.5-0ubuntu0.21.10.1 Calc: threaded
Kara, do you also use Pop!_OS? Did anyone report at Pop forum?
(In reply to Timur from comment #15) > Kara, do you also use Pop!_OS? > Did anyone report at Pop forum? I reported the issue to Pop_OS! Here is the link to the issue: https://github.com/pop-os/pop/issues/2253
[Automated Action] NeedInfo-To-Unconfirmed
Thanks, that's Moved then. Please set New if concluded that LO must change something. As now it seems not.